Our Story

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At STREAMD, we've pioneered a clinically-validated patient engagement platform trusted by surgeons and loved by patients.

Our AI-powered chatbot, delivered entirely via SMS, coaches patients before and after surgery by delivering informative and empathetic content that has been clinically shown to improve patient satisfaction and outcomes across seven peer-reviewed studies involving more than 5,000 patients, published in the Journal of Bone & Joint Surgery, Journal of Arthroplasty, and Arthroplasty Today.

Here's how it works:

Scheduled Messages. Automated education and reminders delivered before and after surgery, covering pre-op preparation, post-op milestones, and therapy progression, all customized to your protocols and sent automatically without any staff involvement.

AI-Powered Responses. When a patient texts "When can I shower?" or "Is this swelling normal?" at 11pm, STREAMD responds immediately with your specific instructions. No staff involvement required.

Smart Alerts. Concerning messages, such as reports of fever, excessive swelling, or signs of infection, are flagged so your team can focus on the patients who truly need clinical attention.


STREAMD was designed by orthopaedic surgeons who know what it takes for a product to succeed in the clinical setting. We intentionally set out to build a turnkey solution that would garner high physician buy-in and never burden the clinical staff. There are no EMR integrations or staff training required. Using a physician's existing surgical instructions and our library of clinically-validated content, we create a custom AI chatbot tailored to your treatment preferences and care culture, typically within a few days.


STREAMD is entirely automated. Providers aren't spending time monitoring inbound patient messages or hiring someone to manage the software. The platform is designed to feel invisible in the clinical workflow, yet profound in its impact.


Because of this, STREAMD has been recognized as fulfilling the Quadruple Aim in healthcare: enhancing the patient experience, improving outcomes, reducing costs, and improving the quality of life of healthcare providers by preventing burnout.


Through a partnership with you, our objective is to:

  1. Improve patient outcomes, with 98.6% patient satisfaction and meaningfully better pain scores compared to standard care

  2. Increase patient satisfaction through timely, personalized communication that patients consistently rate above conventional care

  3. Reduce readmissions and avoidable ER visits by 40% and 55%, respectively

  4. Reduce patient calls to your office by 77%

  5. Reduce narcotic use, with patients requesting 75% fewer refill requests and stopping narcotics an average of 10 days sooner

  6. Increase the value in the care you provide

  7. Differentiate your practice as a technology-forward, patient-centered destination for surgical care

  8. Enhance your online reputation through better-prepared, better-supported patients


To achieve this, we've developed a unique solution that functions autonomously and does not interfere with clinic workflows.