“FEBRUARY 2024:

- Such a brilliant idea to do this. I’m really going to miss the texts when they stop. It’s been a daily routine to read them.

- Keep it up! The messages help me feel connected and answered so many questions!

- They showed he cared about my progress and understood what I was going through, which is rare these days.

- I liked the messages. It made me feel you knew what I was experiencing and was a good encouragement.

- Answers were very timely. I am a therapist but still liked getting reinforcement that everything was going according to plan as I never personally had a knee replacement.

- I am so grateful for how you have changed my life. Getting the daily text helped me feel like I was Not forgotten during my recovery. It’s a long process and just when I was feeling discouraged, I would get an encouraging text!

- These messages were a lifesaver! Almost every one of the messages reassured me, urged me to work harder or just let me know where I was supposed to be during recovery. These messages were an important part of my surgery and recovery. So very appreciated!

- Very helpful and inspiring, particularly in the first week or two after surgery.

- ”

“JANUARY 2024:

- Very useful tool - impressed with the text option - raising the bar for other surgeons!

- Excellent service! Extremely helpful and informative. Very positive feedback and encouragement.

- Felt connected and messages came at appropriate time during recovery.

- It was nice getting encouraging text daily, I really appreciated them.

- Due to the text messages, I have felt more connected with you and my care without having a lengthy office visit. I also felt well informed regarding my progress.

- I was extremely satisfied with text messages. I looked forward to them each day.

- I really liked the messages! It was very informative. Most of the time I had just finished when the message came in or was very close to the correct timing. The goals made me work harder at home to be where I should be.

- I am so thankful you provided these streams text messages. I felt you anticipated each day what I was experiencing and without the daily encouragement to do my exercises I truly believe I would not have had the positive results in my recovery from this knee replacement. I am so grateful to have you as my surgeon and providing these daily texts.

- The text messages were extremely helpful. I would encourage all patients undergoing knee replacement surgery to sign up for the messages. The messages were very timely.

- I loved and looked forward to receiving the messages. It was motivating and educational. I felt important and not forgotten by my surgeon. Thank you so much!!!

- So great, even the second time around. Info was literally almost to the day I was thinking about things. So perfect.

-




”

“(12/29/23) Gave you motivation and answered questions about the meds.”

“(12/29/23) It was very helpful.”

“(12/28/23) Keep it up, they were very helpful.”

“(12/28/23) This is a great system, keep it.”

“(12/28/23) It was helpful to know what to expect with my recovery. There are always many questions as you heal and some messages were answers to questions I hadn’t thought of. I feel this method of messaging frees up time for the staff as well which is beneficial for other patients. I appreciated all of the messages.”

“(12/28/23) Good info and positive reinforcement.”

“(12/27/23) I looked forward to them. It seemed like, the questions I had were always answered by one of your texts.”

“(12/26/23) I thought they were excellent . In fact I looked forward to them.”

“(12/26/23) Very nice to have positive things sent out.”

“(12/26/23) Very helpful in my recovery process.”

“(12/25/23) I really enjoyed the daily messages. They were inspiring. They made me realize I was on track even when I felt down about progress.”

“(12/22/23) I really looked forward to getting them.”

“(12/21/23) Messages were super helpful and reassuring things will be OK.”

“(12/21/23) I liked it!!”

“(12/21/23) Keep it going. The contained information was very helpful and answered a lot of questions.”

“(12/21/23) Very Grateful, appreciate team.”

“(12/21/23) Excellent way to encourage your patients and give guidance as they recover.”

“(12/20/23) I appreciated getting the texts and videos. The exercise videos were particularly beneficial.”

“(12/20/23) I appreciated the post surgery texts, as it showed me where I should be in my recovery. That was very reassuring .
The texts before surgery were helpful as reminders to stop taking medications etc, although I found it to be a bit anxiety producing.”

“(12/20/23) Enjoyed them and provided great support information!”

“(12/19/23) I liked the messages and the videos , they were quite helpful.”

“(12/19/23) The STREAMD text messages were so helpful. They told us what to do and advised us as to our progress. Gave good ideas to try and kept us informed about alternatives and hints. We didn’t have to wonder if we were doing the right things and most questions I had were easily addressed in the text messages.”

“(12/18/23) It lets you know you are not alone.”

“(12/16/23) They were awesome. Giving reminders, answers to typical questions, what’s next, PT exercises. All were great.”

“(12/15/23) Loved it . Saved them a few calls. one day I was riding the bike and as I was riding the bike I got a text that said I should start riding the bike.”

“(12/15/23) It is an awesome service helping with the recovery,much appreciated.”

“(12/13/23) I loved receiving them. Answered questions I was having and did not have to call office.”

“(12/12/23) I was pleased with them. Let me know if I was on schedule with where I should be each day.”

“(12/12/23) Texts and exercises are very helpful.”

“(12/12/23) Loved it. Wouldn’t change a thing.”

“(12/12/23) STREAMD was so helpful and helped me through my healing. It assured me I was on track, and I wasn’t alone.”

“(12/11/23) Keep doing this.”

“(12/11/23) I think it’s great!”

“(12/11/23) This is a good source of communication.”

“(12/10/23) Very informative, helped a lot in recovery as what to expect.”

“(12/10/23) Helps me get motivated first thing in the morning.”

“(12/8/23) Keep up the good work!”

“(12/7/23) This was an excellent way to receive information. The right info came at the right time so I appreciate how that was calculated.”

“(12/7/23) Very helpful by keeping patient on track”

“(12/6/23) Keep up the excellent work.”

“(12/6/23) It was a helpful reminder to keep up the exercises and continue walking.”

“(12/6/23) The messages were helpful to keep me on track. Most of the messages assured me I was where I should be, some made me realize I needed to work harder.”

“(12/5/23) I was really happy to have gotten them.”

“(12/4/23) These messages enhanced the very excellent care.”

“(12/4/23) This has been AMAZING. I have *multiple* friends who’ve had knee replacement.. NONE of them have had this kind of follow up care thru txt’s/phone calls etc. This has helped me feel DAILY, like you care and had helped me know WHY I’m experiencing things In experiencing, dad by day. PHENOMENAL! ”

“(!2/3/23) I absolutely loved receiving these messages. It seemed that they always came at appropriate stages of my recovery.”

“(12/1/23) The texts were informational, encouraging, and interactive enough as appropriate.”

“(12/1/23) It was extremely helpful and it kept me on my toes regarding the exercises I needed to be doing.”

“(12/1/23) These were very helpful!”

“(12/1/23) I thought it would be soso but, the info kept me on track and the option to send text for more detail is great. Kept me from googling or calling office.”

“(11/29/23) These text messages both before and after surgery were extremely helpful to me. Before the surgery they eased my mind and I wasn’t as scared. And after they were very reassuring! I would have been calling the office a lot without the texts! Thank you so much!!”

“(11/29/23) Loved it n looked forward to them every day.”

“(11/29/23) really appreciated the encouragement as last time I got depressed. This time I was not, and felt uplifted. Thank you so much.”

“(11/29/23) Very good and very helpful.”

“(11/28/23) Overall, STREAMD is great! When I sent a quick 2-3 word response, it returned appropriate replies.
The jokes are good “dad” jokes. I shared with other PTs in P.T. and they laughed.
The home exercises were great! The video are the best!! I did 2 hrs of home exercises every day not P.T. days and the videos guided the process.”

“(11/28/23) They were helpful regarding my progress.”

“(11/28/23) Very helpful in keeping me up to date on what was going on during the different stages of recovery.”

“(11/28/23) Helped getting the messages.”

“(11/28/23) They are timely and supportive.”

“(11/28/23) It was excellent….keep it up! Made me feel like I wasn’t just a name on the surgery schedule……and my success and recovery are important!”

“(11/28/23) Informative, helpful and motivational.”

“(11/27/23) So very helpful and they seemed to be about what I needed at exactly the right time.”

“(11/27/23) Messages were very helpful. Good program.”

“(11/26/23) The guidance was helpful and reassuring overall.”

“(11/26/23) Keep them coming.i look forward to them.”

“(11/24/23) Great tool during recovery.”

“(11/23/23) I’m glad you offer these Streamd Texts it help keep a balanced mindset confer recovery and what I could do to further my progress.”

“(11/23/23) Ansewered many questions. Motivational. Felt connected to the surgical team.”

“(11/23/23) Helpful information and updates after surgery. Still made you feel connected after surgery.”

“(11/22/23) Thanks so much for checking in and giving me positive feedback.”

“(11/21/23) Great, Good Job, Well Done!! The texts were right in line with my post op recovery, answering my concerns and questions. Thank you.”

“(11/21/23) The text messages were timely to my progress. Just when I was discouraged or feeling depressed the texts were appropriate.”

“(11/21/23) They are good because they help you know what to expect in real time.”

“(11/21/23) It made me feel connected.”

“(11/21/23) Keep doing them they were very helpful in my recovery. Thanks”

“(11/21/23) I like them and the messages came at the right time of recovery.”

“(11/21/23) They are a big help in normalizing my recovery and support.”

“(11/21/23) Thank you for sending the texts They were most helpful.”

“(11/20/23) I loved getting the messages. It kept me informed about what to expect and if i was doing the right things for my recovery.”

“(11/17/23) Extremely helpful and uplifting.”

“(11/17/23) They were a great reminder of where I started and how I was progressing.”

“(11/17/23) I would not change a thing. All msg were great and timely.”

“(11/17/23) Thank you it was very helpful.”

“(11/17/23) This service is of great help.”

“(11/17/23) I thought all the messages were very positive and uplifting.”

“(11/16/23) STREAMD text messages kept me on track with my exercises and recovery.”

“(11/16/23) It’s a great communication tool. They have been very helpful.”

“(11/15/23) Great experience, never had surgery before and I’m 72 years old.”

“(11/14/23) I believe they’re great Especiallye for people who may not be disciplined in their recovery exercises and state of mind when challenges come their way. I.E. one step forward two steps back days.”

“(11/13/23) It felt like someone was there for you everyday with positive encouragement , and to guide you along the way. Highly recommended 😊”

“(11/13/23) Please continue! Very helpful! Learned many new things. This was my 2nd knee replacement.”

“(11/13/23) Helpful information. Lots of positive comments to keep me more positive. Helpful comments about medication usage, and exercises. Each week I knew what to expect with my progress. I enjoyed the links to various videos and exercises.”

“(11/13/23) The texts were great and really on point almost to the day in terms of something I might question and then the text provided the answer. The videos of exercises were helpful as well.”

“(11/10/23) They were very helpful!”

“(11/10/23) Thank you! They were well-timed with my progression of recovery, and very much appreciated.”

“(11/9/23) They were helpful and motivating. The exercise videos were especially helpful. I felt like I was being encouraged. The caregiver should also receive the information directed to their part in the patient’s recovery.”

“(11/9/23) Extremely thoughtful and helpful during the recovery. Helped stay focused on the end goal.
Grateful for the reminders.”

“(11/8/23) The messages made me feel like I wasn’t alone and that things would get better.”

“(11/8/23) The messages were timely and to the point.”

“(11/7/23) They are excellent! I highly recommend them! It’s a wonderful feature, and keeps us connected with our surgeon.”

“(11/6/23) Truly thought they made a big difference in my recovery.”

“(11/6/23) I liked the encouragement to keep going.”

“(11/6/23) The right messages came at just the right time. When I was feeling down the positive messages came. When I was feeling stiff & sore, the messages came telling me it was normal. All great messages!!”

“(11/6/23) Great messages, very useful.”

“(11/3/23) I think it’s great.”

“(11/3/23) The text messages were helpful and motivating.”

“(11/2/23) I was pleasantly surprised by them.”

“(11/1/23) More exercises! Keeping a positive outlook, encouragement, reminders for daily exercises!!”

“(11/1/23) I was satisfied with them all! Seemed to come at the right times!”

“(10/31/23) Looked forward to each one. They were encouraging and motivating.”

“(10/31/23) Thank you for this added touch of information and connection.”

“(10/31/23) Actually looked forward to the messages. They are very uplifting ❤️ 😊”

“(10/31/23) Keep them going.”

“(10/28/23) As a patient and retired PT I was very impressed. Well done and timely.”

“(10/27/23) I really appreciated the texts. It made me feel that the surgeon was dismissing me once the surgery was over.”

“(10/26/23) I looked forward to getting them.”

“(10/26/23) They were very helpful.”

“(10/25/23) It wonderful to receive daily message to know you are doing ok.”

“(10/25/23) These are excellent. Very helpful in my recovery. Great information and kept me motivated. Love these and what a great idea.”

“(10/25/23) Valuable for recovery. I wish I had this with other surgeries. It gives you confidence during the up and downs of recovery. Very helpful.”

“(10/25/23) They were so helpful in the progression.”

“(10/24/23) Very good job.”

“(10/24/23) Since patients usually don’t get one-on-one time with you, the texts add a bit more of a personal touch.”

“(10/24/23) I enjoyed getting the texts.”

“(10/24/23) Continue texting your patients with your out reach daily was a great help.”

“(10/24/23) Continue texting your patients with your out reach daily was a great help.”

“(10/23/23) It was so helpful to have the words of encouragement and know that how I was feeling was normal.”

“(10/23/23) The texts arrived at the most opportune times - if I was feeling down, the text came that addressed that as normal. A chuckle now and then and quizzes helped me focus on recovery. Encouraging me to keep pushing towards complete recovery was like having the Dr visit with me every day. So very, very helpful.”

“(10/23/23) The text are fantastic, what a great way to communicate with your patients.”

“(10/21/23) I appreciated feeling that my Dr was constantly in touch. There was always the option to learn more by texting a word or people to call when needed.”

“(10/20/23) Very helpful and informative for each stage of recovery. Very good exercises to consider along with PT.”

“(10/19/23) Helpful for referencing information after the fact—I could look back and review previous instructions.”

“(10/19/23) You preempted my questions.”

“(10/18/23) Every message was within the day or next day of my experiencing what the text was about! You’ve got it down pat!”

“(10/18/23) Very helpful. Let me know what my expectations should be.”

“(10/18/23) It was nice every day being encouraged and directed!!”

“(10/17/23) Excellent help.”

“(10/17/23) Good messages and yes they did help.”

“(10/17/23) It was a very helpful tool.”

“(10/17/23) I loved the extra support!”

“(10/13/23) Inspirational.”

“(10/12/23) Very timely!”

“(10/12/23) Great service.”

“(10/12/23) Every surgeon should offer the text messages. It answered all my questions without calling the office.”

“(10/11/23) I think it worked well. No concerns.”

“(10/11/23) Made me feel comfortable to know I had communication line open for help.”

“(10/10/23) Good idea. The info sent corresponded to my question timing.”

“(10/10/23) Keep it up!”

“(10/10/23) I can’t say how many times the messages were right on the mark as to what I was experiencing or a question I had.”

“(10/10/23) I liked the messages regarding where I should be in my recovery and the positive messages.”

“(10/9/23) I appreciated the streamed text messages very much.”

“(10/9/23) They were very helpful.”

“(10/9/23) Thanks, so helpful and encouraging.”

“(10/6/23) Keep up the good work.”

“(10/5/23) I loved the messages. I felt like I had my personal cheerleader helping through every step of the way. This recovery is hard and the messages helped keep me focused on the results and keep me from bogging down in the painful times.”

“(10/4/23) They always seemed to be on point with the stage I was in after surgery.”

“(10/2/23) Very informative and followed along with my healing process.”

“(10/1/23) Please continue to use this type of educational program. So beneficial.”

“(9/29/23) Very happy with them.”

“(9/28/23) Not a bad program to allow someone to know what to expect after surgery.”

“(9/28/23) The messages helped to keep me focus and encouraged. Thank you!!!”

“(9/28/23) It was like a best friend in my pocket.”

“(9/28/23) Excellent program.”

“(9/27/23) It was great!”

“(9/26/23) Keep sharing them.”

“(9/26/23) The text messages were very thorough and timely. I was very happy receiving each text which seemed to be in a timely manner.”

“(9/26/23) Very encouraging.”

“(9/26/23) Thank you for staying in contact. ”

“(9/25/23) Great service. Great encouragement. Felt like a had a personal link to you.”

“(9/25/23) Everything was so timely, almost like he was standing right here and new what I was going thru or what was coming.”

“(9/25/23) Super fabulous idea.”

“(9/25/23) I thought text were most helpful kept me informed of where I should be compared to others.”

“(9/23/23) Loved them. Very helpful and made me feel like I was in constant contact with physician. What a great ideal. Told all my therapy people about it.”

“(9/22/23) The text messages were very helpful!”

“(9/21/23) I enjoyed getting the messages!!!”

“(9/21/23) Very helpful when questioning the process or recovery timeline.”

“(9/21/23) Found them very informative and also comforting after surgery. I have shared with many people how wonderful the texts were and I am grateful for having access to them. Helped with educating me regarding my exercises and how important they were and helped motivate me to keep on my path to recovery. I am very thankful for every one of them.”

“(9/20/23) I thought it was a great way to stay informed and it answered my questions.”

“(9/20/23) I looked forward to seeing them.”

“(9/20/23) Keep using it with patients.”

“(9/19/23) It was great knowing where I should be at different weeks after surgery. ”

“(9/19/23) Helped a lot and made me feel I wasn’t alone.”

“(9/19/23) Very appreciative knowing that she cares about her patients. Other knees surgery patients from other doctors don’t get this. I feel it’s very important to the patients. Thanks for caring about us.”

“(9/18/23) Very helpful understanding the healing progression.”

“(9/18/23) Good information was great to get one each day.”

“(9/15/23) They are helpful.”

“(9/15/23) loved them. appreciated the variety and the motivation messages.”

“(9/15/23) Love them, makes a person feel like they didn’t fall through the cracks.”

“(9/14/23) Good reinforcement and encouragement.”

“(9/13/23) They were extremely helpful. I looked forward to them every day. They gave me inspiration on days that I needed it.”

“(9/13/23) Very helpful.”

“(9/13/23) Great way to stay closely connected to your patient throughout recovery. I loved it!”

“(9/12/23) Keep it up they were great.”

“(9/12/23) Great service and feature.”

“(9/12/23) It was great!”

“(9/12/23) Love it.”

“(9/11/23) Each concern was addressed when i needed it. I wish all doctors used it!”

“(9/11/23) Very helpful. Thanks!”

“(9/8/23) It was nice to have this contact and know I was I the right path.”

“(9/7/23) Helped very much!”

“(9/6/23) They were very useful and motivating.”

“(9/5/23) I looked forward to receiving then each day and the encouragement given.”

“(9/5/23) Thank you for being there.”

“(9/5/23) Very helpful and made me feel like I was on the doctor’s mind, even though the messages were automated.”

“(9/4/23) VERY helpful, informative, and motivating. The texts truly helped me throughout the entire process. BRAVO!”

“(9/4/23) Was very helpful. Seemed when I was going through different phases, I would receive a text in relation to what was occurring.”

“(9/4/23) Very helpful in the day to day experience and to stay on track.”

“(9/3/23) Above the crowd and very forward thinking.”

“(9/1/23) Love it. Very positive.”

“(9/1/23) Keep up the the good work.”

“(8/31/23) Thank you Loved everything.”

“(8/30/23) I looked forward to them every day.”

“(8/29/23) The text answered any questions that crossed my mind.”

“(8/29/23) It was nice. My previous experience with other doctors were that they were only conspired with you when you were in the office.”

“(8/29/23) The messages were awesome and came at the appropriate time!”

“(8/29/23) At times I got discouraged about my progress, instead of being overwhelmed with have far I still had to go I looked back at how far I had progressed and that kept me motivated.”

“(8/28/23) Your messaging program is good 👍 no need for change.”

“(8/28/23) I really like the text messaging system. I felt the information was given in a timely manner and let me know what to expect and gave me encouragement.”

“(8/27/23) I really liked it. Timing post surgery was off occasionally but not too off.”

“(8/27/23) Just that I enjoyed the daily text. Sometimes I wondered about something and then I would get a text and it would answer my question.”

“(8/26/23) I enjoyed them and looked forward to getting them.”

“(8/26/23) It seemed like they knew what I was experiencing because the message I’d receive was spot on! Exactly what I needed to hear at the time.”

“(8/26/23) Really helpful and encouraging.”

“(8/26/23) I appreciated them. The topics were very timely and allowed me to gauge if I was on track with my recovery and feelings.”

“(8/25/23) These messages were so helpful and reassuring. I believe they must save the surgeon many calls. I nursed for 42 years and looked forward to receiving these messages daily.”

“(8/25/23) Really enjoyed the texts.”

“(8/25/23) Well done. Easy to understand. Very informative. Thank you.”

“(8/25/23) It was the perfect topic on the right day, thank you.”

“(8/25/23) I loved the messages. They help you feel connected to the surgeon and his staff. It kept me motivated to do my exercises during recovery.”

“(8/24/23) It was nice to feel connected.”

“(8/24/23) Thank You for your help and support.”

“(8/24/23) Continue to over the messages, very helpful.”

“(8/23/23) I did like getting the daily messages. I even like the one time silly joke.”

“(8/23/23) It was comforting to hear from or be able to contact someone if needed.”

“(8/23/23) Made a huge difference in my recovery even though it was complicated. Gave me support.”

“(8/23/23) It helped me to understand what to expect though out the recovery.”

“(8/22/23) Continue the good work. I will sign up for text messages again for my 2nd knee.”

“(8/22/23) They certainly keep one from forgetting exercises or taking meds etc and do give one hope that the healing process is going as it should I looked forward to them.”

“(8/22/23) Thank you for the text messages! They were very helpful.”

“(8/22/23) They were helpful.”

“(8/21/23) Add a few more key words with automated answers. But overall, this was fun and made me feel you care enough to set this up.”

“(8/21/23) Really enjoyed it; so isolated going through this.”

“(8/21/23) I found the regular messages/reminders/tips informing and assuring - both things I feel are critical for someone recovering from surgery.”

“(8/20/23) This was a very helpful addition to the information already given by the navigation team.”

“(8/20/23) I am so glad I signed off for these text messages, they truly kept me motivated! I believe they help my progression in healing from my hip replacement surgery. And I looked forward to these daily text!”

“(8/19/23) They were awesome and helped keep me motivated!”

“(8/18/23) I think it’s great and liked being able to use the videos for doing my own PT at home.”

“(8/18/23) I really enjoyed getting the messages. They felt like personal encouragement and were very spot-on with the timing. It’s almost like you guys have done this a few times. Lol.”

“(8/18/23) They are very helpful in progressing along recovery and ect...”

“(8/18/23) Very helpful. Thank you.”

“(8/17/23) Good guide for recovery.”

“(8/17/23) I loved the balance between instructional texts, videos and inspirational texts.”

“(8/16/23) Everything was great.”

“(8/16/23) Excellent patient education both pre and post op.”

“(8/16/23) I loved and looked forward to receiving them.”

“(8/16/23) Keep up the great work!”

“(8/16/23) Very grateful for the daily information and encouragement. Good to know approximately where a person should be in the recovery process. These messages gave me an impression of a doctor who cares and doesn’t simply see another surgery in front of him but an actual person.”

“(8/14/23) I felt confident I could get through the recovery without having to speak with him.”

“(8/14/23) Thanks so much for this! I looked forward to these everyday. It really helped me with questions and answers.”

“(8/12/23) They are helpful and nice to have positive feedback along the way to encourage you!”

“(8/11/23) This was great!”

“(8/11/23) Messages seemed to be well timed. Some early concerns about bruising could have had more advice.”

“(8/11/23) These texts kept me informed, answered all my questions, gave me new exercises to do and reassured and encouraged me. They were a lifeline that I looked forward to seeing everyday.”

“(8/11/23) Loved this feature! Reduced anxiety about if all was going ok. I’m sure it reduces calls to the office as well. Very informative.”

“(8/10/23) Messages were very helpful in maintaining my commitment to attaining a full recovery.”

“(8/10/23) It was helpful!”

“(8/10/23) Great idea and very helpful.”

“(8/9/23) Appreciated all of it.”

“(8/9/23) The messages were good motivators. They made me feel connected to my care team. I liked knowing that my progress was on target. The exercises were in line with my physical therapy.”

“(8/9/23) Great idea and thank you!”

“(8/7/23) It was informative and I’m sure answered questions before you could call in with what was normal for that point in time.”

“(8/7/23) I really found the messages informative and very uplifting . I felt like a person not another knee surgery to my doctor.”

“(8/7/23) Thankful for interaction. Great practice. Pls continue. You may want to chat with someone fresh off surgery to assist with needs.”

“(8/6/23) Very helpful and on point with regard to the progression of healing from surgery.”

“(8/6/23) The text messages were very helpful in understanding the symptoms and recovery process.”

“(8/5/23) It was helpful getting reminders in bits and pieces as you are ready for them. It can be overwhelming the information you receive at doctor visits or on the surgical day so the texts were appreciated. The exercise videos were great. I have share your joke with a few friends:)”

“(8/4/23) As I traveled to get my surgery, these messages were a lifesaver!”

“(8/4/23) Very timely information. Really helpful.”

“(8/4/23) I benefited from exercise suggestions and where to turn in unused meds.”

“(8/3/23) Esp helpful to know I was on track w expected outcomes.”

“(8/3/23) The daily messages are both informative and encouraging.”

“(8/3/23) The messages were very helpful to me and my recovery. Even though I couldn’t do all of the exercises due to health issues, it helped encourage me to keep trying and do what I could. They helped me understand where I should be in the healing process. They also answered questions about incision, driving etc. I was very impressed by the help and reminders that I received each day. Great resource to keep me on track.”

“(8/2/23) Love them.”

“(8/2/23) I thought it was a good idea, but a call to check personally on your patient feels still will feel more personal. This does help!”

“(8/1/23) I really liked the daily contact and suggestions. Felt more connected to medical assistance after my surgery.”

“(8/1/23) Very helpful! Feels like I’m going through the recovery alone.”

“(7/31/23) This was a good idea because everyone is always on their phone now.”

“(7/29/23) It was an encouraging and very informative.”

“(7/29/23) It was interesting how each morning or afternoon it was like they were reading my mind. There was an answer to a question I had had earlier.”

“(7/29/23) Very supportive and timely for how I was feeling.”

“(7/28/23) They make you feel like you are right there with the patient.”

“(7/28/23) I really like the emails that gave you an idea what typical progress was like.”

“(7/28/23) I was so glad I signed up for the text messages. It helped with setting expectations and all information was timely based on my surgery and very informative. I looked forward to receiving the information.”

“(7/28/23) It was helpful in keeping steady contact with Dr. * even though it’s a text program. I felt these texts showed an interest in my recovery and the encouraging tone was appreciated.”

“(7/25/23) They gave me assurance that all was okay.”

“(7/27/23) I loved getting them. They gave me assurance that what I was experiencing was normal and I didn’t have to question or worry that something was wrong.”

“(7/27/23) I like the videos . If you are not sure you are doing an exercise correctly the videos are great.”

“(7/25/23) I thought it was just nice to have your message everyday. Some days were pretty painful and I found all you suggested hints help me feel like the dot was right there.”

“(7/25/23) Loved the texts!”

“(7/25/23) Messages were timely, helpful and supportive. Great addition to a recovery plan.”

“(7/25/23) Loved them. Motivated and answered questions.”

“(7/25/23) Nice to know on your progress.”

“(7/24/23) They were very valuable for my recovery.”

“(7/24/23) The texts are extremely informative and answered almost all my questions. It saved at least two phone calls to my surgeon.”

“(7/24/23) I appreciated the accuracy and timing of the texts, especially the first two weeks where many inquiries were answered.”

“(7/22/23) I looked forward to the texts.”

“(7/22/23) Encourage patients to utilize service, it such a much needed positive experience for patients! Thank You!”

“(7/22/23) Great mind reading tech ! Motivational and it helped me know I was on track with my recovery . The jokes were kinda fun to , we tend to get to serious when we struggle .😊”

“(7/21/23) Generally improved my recovery, reduced worry, and answered at just the right time.”

“(7/21/23) I really appreciated the daily texts and the videos. It felt like he was talking directly to me. In comparison to my brother who had TKA a couple years before me and had a horrible and painful post-op experience, I felt very well taken care of after my surgery through the informative texts and PT starting the very next morning. These would be right on target when talking about what stage we are going through post-op and encouraged us to call his office if ever needed.”

“(7/21/23) The feedback was very helping and eased my mind during this stressful time of recovery. Thank you!”

“(7/20/23) It helped me very much!!”

“(7/20/23) I prefer to be able to email with questions. 90% of the time the texts were not relevant to what was happening with me.”

“(7/20/23) Texts are very helpful”

“(7/20/23) It was a great mix of encouragement to continue rehabilitating exercises, answers to common concerns post surgery, and good information. I look forward to receiving the messages each day.”

“(7/19/23) They were very helpful and timely!”

“(7/19/23) They helped a great deal. Answered questions and kept me on track for my recovery. Would use it again and recommend it to others.”

“(7/19/23) Best communication system with patient, caregiver & doctor and his team.”

“(7/19/23) Messages were very helpful!”

“(7/18/23) They always made me feel I was on track or ahead which was reassuring. ”

“(7/18/23) It was very helpful The timing was right on point!”

“(7/18/23) Love getting the messages. Encouraging.”

“(7/18/23) That they were very helpful.”

“(7/18/23) I enjoyed getting the messages.”

“(7/17/23) Great way to stay “connected” through a challenging life event.”

“(7/17/23) They were really helpful and positive. On days when you felt down or frustrated, the messages were a real help.”

“(7/17/23) This was a fantastic way of answering my questions, and making me feel very good for the day. I enjoyed each one of these messages which helped me a lot. Thank you so much!”

“(7/17/23) Great system. Answered questions on the exact day I was wondering about the issue. You all nailed it!!”

“(7/16/23) The texts were not appropriate for my particular surgery. They made me feel inadequate and depressed. Some were wrong. Glad I have a good relationship with the team.”

“(7/16/23) The topics of the texts seemed to arrive at the exact moment I was wondering about the issue.”

“(7/16/23) A great tool for patients. Really helped me not to have to call/text you with questions. It made me feel more connected and cared about even though the messages really weren’t directly from you. Replacement is a huge surgery and it’s important to get as much info as possible afterwards to know you’re staying on track. Especially since contact time with your doctor is minimal and most of the time it’s an outpatient procedure.”

“(7/15/23) They provided not only helpful ideas to get stronger, but, motivational messages and words of encouragement, some were at just the right time for me. I highly recommend everyone who is having a hip replacement to sign up for this. I look forward to receiving them. Thank you!”

“(7/14/23) Loved receiving the messages.”

“(7/14/23) An excellent way to keep informed as rehab progresses.”

“(7/14/23) The messages were right on target in where I am in each stage of my recovery.”

“(7/14/23) Very helpful! Looked forward to the texts. Were appropriate for each phase of recovery and what I was questioning at that time!”

“(7/14/23) I felt that the several text messages per day prior to the surgery to be helpful information but added more anxiety for me as in I would here it come in on my phone and I would start feeling stressed about what I had to do now. But again thats just me.”

“(7/13/23) Good info, and came at the right time. Gave a good baseline of what to expect throughout the recovery period.”

“(7/13/23) I didn’t have them with my first replacement & felt they were a huge plus. AND, the joke was a nice change. I even got a thumbs up to my text Cute. Never expected that to happen! At the same time., some info conflicted with pre-op & post-op booklets we received. A few left me wondering which way to go especially during first few weeks which were a bit dicey for me.”

“(7/13/23) Informative & Encouraging”

“(7/13/23) The messages seemed to address topics I was thinking of.”

“(7/13/23) Messages were insightful and encouraging.
May be helpful to have some more messages advising patients to not rush their recovery but instead focus on their exercises. I was feeling so much better that I think I may have done a bit much a few days.”

“(7/12/23) A great big thank you!”

“(7/12/23) Made me feel more at ease getting those texts everyday!”

“(7/12/23) I enjoyed receiving the information and encouragement.”

“(7/12/23) The text messages helped me so much! Every step of the way I felt more at ease. The experience was wonderful!”

“(7/12/23) Every surgeon should have this it is very helpful thank you.”

“(7/12/23) Loved them and all right on target.”

“(7/11/23) It was super helpful having exercise the videos for getting the form right and motivational knowing that others understand what your going through and what’s normal.”

“(7/11/23) This is a great addition to the healing process. The messages were positive, motivational and informative.”

“(7/8/23) I love getting the texts. It has been so helpful.”

“(7/7/23) They were very reassuring and encouraging, thanks!”

“(7/7/23) Excellent Program.”

“(7/6/23) This helped me so much. A lot of the messages were perfectly timed as to what I was thinking and/or feeling. The messages were reassuring. Great asset!”

“(7/6/23) The texts were all sent at appropriate times in my recovery! They answered the questions I needed answers to! Extremely helpful.”

“(7/6/23) The messages were very timely and coordinated extremely well with my recovery. They were highly motivating and seemed to come exactly when I needed an emotional boost or had a question about goals in my recovery. I never felt a need to call the office.”

“(7/5/23) I love them! Thank you! Well spaced and timed. I got answers to questions as I was having them. It helped me know that certain things were typical an expected, which reduce my anxiety. They’re also very friendly!”

“(7/5/23) The text messages are reassuring and also a reminder to keep up the exercises every day- I liked that.”

“(7/5/23) Felt these messages, added a more personal touch to my recovery. We’re always encouraging and always seem to come at the right time.”

“(7/5/23) I loved the text messages, they seemed to anticipate my questions before I could ask them. Very encouraging, also.”

“(7/5/25) Very informative and motivational!”

“(7/5/23)I felt a more ‘personal connection’ with the staff due to the text messages.”

“(7/4/23) The messages were so insightful and timed perfectly to answer questions that I had. Fabulous idea.”

“(7/3/23) I felt connected with the office every day.”

“(7/1/23) Informative & Timely!”

“(6/30/23) These messages were very important to keep me positive and moving forward when I didn’t have much energy, especially in the first 4 weeks.”

“(6/29/23) The texts are excellent for patient education and support.”

“(6/28/23) The PT and home-care team did a fab job timing the messages to the realities of real-world recovery. A decided plus.”

“(6/27/23) I really enjoyed the trivia questions!! Add more!”

“(6/27/23) Very encouraging and nice to get positive reinforcement every day!”

“(6/26/23) Keep it up. The positive, encouraging messages were very helpful.”

“(6/26/23) It makes you feel like you have a connection to his staff”

“(6/23/23) Continue the texts. Very positive in feeling there’s a connection plus good tips. Friends I’ve told about the texts have been impressed by their content and frequency.”

“(6/23/23) I really liked how they pertained to exactly where I was in my recovery! I liked the praise and encouragement also!”

“(6/23/23) These text messages were very unexpected initially but over time very welcome to read them. It was as if you were seeing me every day and knew how to help me!!! ;-)”

“(6/23/23) Found very helpful to set expectations and get reminders to stay focused.”

“(6/22/23) I really appreciated them and they seemed coincide with my recovery well.”

“(6/22/23) A heartfelt “Thank you”.”

“(6/22/23) It made me feel as if I had a growing relationship with Dr. * and his team. The messages were spot on to each stage of my recovery.”

“(6/22/23) I’m very happy to have the support.”

“(6/22/23) Messages kept me “on task” with my recovery that I was progressing normally or as expected.”

“(6/22/23) Great idea. Really helped me with making progress after surgery.”

“(6/21/23) The text messages answered issues I was wondering about and helped me realize that what I was experiencing was normal.”

“(6/21/23) Keep it. I can’t wait to start again when I get my second surgery done. It would be nice if there was a place where we could ask specific questions and get answers from the surgeon instead of the standard one.”

“(6/21/23) Very worthwhile!”

“(6/19/23) Enjoyed and appreciated the communication.”

“(6/19/23) It was great. Answered questions before I could ask.”

“(6/18/23) Was great. My Sister who helped me the first week was very impressed with the texting.”

“(6/18/23) It was all good and informative and easy to understand especially for non-medical oriented patients.”

“(6/17/23) I enjoyed the messages and thought the content matched my recovery process well.”

“(6/17/23) I think it’s a great idea. I had much bruising on my leg and was wondering if this was right. That day I received a text about having a tourniquet placed which would cause the bruising. I did not need to call the office and it eased my anxiety.”

“(6/16/23) At first I thought it was alot, but as time went on there was lots of useful information, like where I should be at physically, and exercise videos.”

“(6/16/23) I was amazed at how closely the messages matched my rate of recovery.”

“(6/16/23) They were awesome.”

“(6/15/23) They were very helpful, insightful and right on the money.”

“(6/15/23) It was great, very helpful!!”

“(6/14/23) They were helpful, informative and motivating!”

“(6/14/23) Thank you so much.”

“(6/14/23) Awesome. They really helped.”

“(6/13/23) Found it very useful!”

“(6/13/23) Very encouraging.”

“(6/12/23) Was very informative and proactively answered questions I had.”

“(6/12/23) They answered some general questions.”

“(6/12/23) Overall great addition to the patient experience!”

“(6/12/23) Keep up the good work!”

“(6/9/23) This was a great service.”

“(6/11/23) I think they provide incredible support to patients recovering from any type of surgery.”

“(6/11/23) Thank you for providing this service.”

“(6/9/23) These are a great help, thank you.”

“(6/9/23) Very informative & seemed to come @ appropriate time of healing.”

“(6/9/23) Everything was good!”

“(6/9/23) Great job very accurate, supportive and appropriate for post treatment.”

“(6/9/23) These messages were spot on, answering questions as they arrived in the timeline after surgery so I didn’t have to call the office.”

“(6/8/23) It was very good and helped me alot.”

“(6/8/23) I enjoy and look forward to the messages. They are inspirational and help me know that I’m doing what I’m supposed to be doing.”

“(6/8/23) Helped keep me on track with exercises.”

“(6/8/23) Very positive. Looked forward to the daily messages. Loved his one joke!”

“(6/8/23) Great program. Keep it up!”

“(6/8/23) I was glad to have them!”

“(6/8/23) Liked the exercise and the reports from previous clients.”

“(6/6/23) They helped me through the recovery process and were very informative and motivational.”

“(6/6/23) These were very helpful particularly ones on where I should be at a point in time.”

“(6/5/23) Enjoyed receiving these reminders and pick me ups.”

“(6/5/23) The text messages are an awesome way to keep the patient motivated after surgery. They are very motivational, inspirational and proactive for recovery after surgery. It is definitely a way to connect to Dr. Della Valle on a daily basis, and almost feels that he is part of the recovery process. This was my second hip replacement in one year in the text message never got old.”

“(6/5/23) It was great having daily communication so you don’t feel out there - alone.”

“(6/5/23) Thank you!”

“(6/5/23) The messages are educational and inspirational!”

“(6/4/23) Helped to stay positive”

“(6/4/23) Appreciate messages!”

“(6/4/23) Very informative. Let’s you gauge your progress and when to call if certain conditions are present.”

“(6/3/23) Loved it! Very helpful.”

“(6/3/23) I think the texts kept me focused on what needed to be done.”

“(6/2/23) Thank you. It was helpful to know daily what I should be able to do.”

“(6/2/23) The messages are awesome and relieve any anxiety!”

“(6/2/23) Made me feel less concerned about and calmed any concerns I might have had.”

“(6/2/23) Excellent. Almost like you read my mind. About the time I had a question or concern, the text message answered it. 👍🏼”

“(6/2/23) I really like this, this is the first time I experienced text messages. Very helpful.”

“(6/2/23) Very happy and thankful.”

“(6/1/23) Great idea and it really made me feel a more personalized connection.”

“(6/1/23) Loved it, terrific information!”

“(5/31/23) I looked forward to every one. Really liked the joke.”

“(5/31/23) They kept me sane and motivated.”

“(5/31/23) Very happy with them and did share with my therapist.”

“(5/30/23) It was very informative and helpful.”

“(5/30/23) Very helpful and encouraging.”

“(5/30/23) These messages are extremely helpful and give a peace of mind on recovery.”

“(5/29/23) The messages were helpful and I liked that I could refer back to them.”

“(5/29/23) Very happy to have them!!”

“(5/29/23) Kept me from having to call the doctor or his staff. Let me know that I was “on track” with my recovery.”

“(5/29/23) Don’t stop doing it. Very helpful!”

“(5/26/23) Very upbeat and helpful.”

“(5/26/23) Thank you so much for the messages. I appreciated the daily messages and looked forward to them.”

“(5/25/23) I love them!”

“(5/25/23) Thanks! They were helpful.”

“(5/25/23) I LOVED this service!!!”

“(5/24/23) I sincerely appreciated receiving the text messages. I found the messages to be informative, inspiring, and very supportive to my progress. Also, the timeliness of the messages at times seemed to have read my mind. 😊”

“(5/24/23) The messages were all most like you were reading my mind.”

“(5/24/23) I appreciated all the tips, information and encouragement.”

“(5/24/23) When I’d feel down they picked me up.”

“(5/24/23) They were informative and provided answers to questions I would have called into the office.”

“(5/24/23) I’m 6 weeks post surgery, and so far I’ve been doing well. I’m trying to be patient with my recovery. Trying not to overdo it. The text and feedback have been incredibly encouraging.”

“(5/24/23) It help keep me on track and I was always able to look back at the messages.”

“(5/23/23) Messages were generally great and well-timed to what I was feeling or concerned about.”

“(5/23/23) I especially liked the videos of exercise.”

“(5/23/23) The messages are a great way to stay in touch with patients. For me, it made me feel like someone was easily accessible if needed. The messages were a reassurance.”

“(5/23/23) These messages are very innovative for post op care and instructions.”

“(5/23/23) It was good and generally appreciated.”

“(5/23/23) Enjoyed getting them.”

“(5/23/23) The messages were very comforting and I felt I was not abandoned after surgery until the first check up and dismissal appointment. There was always that feeling of connection and guidance. Thank you.”

“(5/22/23) Looked forward to them and the timing interface with recovery progression was greatly appreciated. Also, the balance of “whoa and go”, and the supportive statements were excellent! Since I’m from the era when physicians made house calls...this is really the next best thing to them “being there”.”

“(5/22/23) I think STREAMD text are a fabulous idea that helps. You realize the things that are going on at the time with your name.”

“(5/22/23) As strange as this may sound, I looked forward to getting a text message daily. Most of the time it was exactly what I needed, or what I was going through. Being a widow, whose children live out of state, it was nice to get a daily thought, an exercise, or just a check-in. Thank you for making these texts available.”

“(5/21/23) They were helpful!”

“(5/21/23) It felt personal & accurate on what I was going through.”

“(5/20/23) It was very beneficial!”

“(5/19/23) Thank you for the texts. They were very motivating for me.”

“(5/19/23) I enjoyed the pep talks and the information.”

“(5/18/23) Great addition to the healing journey!”

“(5/18/23) Excellent service!”

“(5/17/23) These text were extremely helpful. The text were often received at a time when I needed a boost. They were very helpful.”

“(5/17/23) I think you did a wonderful job!!! Thank you.”

“(5/17/23) This was an excellent tool. One of several key items that had me switching to a different Dr and calling for a second opinion.”

“(5/16/23) It was like the Dr. was my cheerleader!”

“(5/16/23) I loved them!”

“(5/16/23) The messages were helpful, informed Me as what to expect, surprisingly They were accurate as what to expect , and were My progress should be at . Some of the messages helped Me to feel more upbeat. Thank you , these text messages were great.”

“(5/16/23) Very helpful and informative.”

“(5/16/23) Excellent support, answered questions and progress milestones were very helpful.”

“(5/16/23) This is a wonderful, helpful healing tool.”

“(5/16/23) Very helpful and reassuring.”

“(5/16/23) It was great!”

“(5/15/23) Continue with these texts.”

“(5/15/23) Keep it up ; it was awesome; gave me confidence that I was doing everything correctly.”

“(5/15/23) Very nice added personal touch to aftercare.”

“(5/15/23) I think it is wonderful information and encouragement to your patients.”

“(5/13/23) This is a great system especially to build confidence in the process. It seems that if I was a little discouraged, I would get a text about keeping positive. So then I would feel better immediately.”

“(5/12/23) Excellent idea!”

“(5/12/23) I was able to gauge my progress through these messages.”

“(5/12/23) Excellent idea!”

“(5/12/23) The daily text messages are excellent. They helped me emotionally, physically and spiritually. They also encouraged me to not give up.”

“(5/12/23) Feel more comfortable with having info available.”

“(5/12/23) These texts were a vital part of my healing process.”

“(5/12/23) Made me feel supported.”

“(5/11/23) They were helpful and encouraging. They were spot on the way I was feeling. It was like he knew what I was thinking and feeling at that point in my recovery.”

“(5/11/23) I loved the videos showing me exactly how to rehab. I also liked the addition of humor (jokes) and facts. Many days I would be wondering how I should be progressing- the messages were great for this.”

“(5/11/23) Nice job!”

“(5/11/23) Glad to receive them.”

“(5/11/23) These kept me on track in my recovery. ALL the way to the end!!”

“(5/10/23) Great communication of what to expect.”

“(5/10/23) I really appreciated receiving these messages.”

“(5/10/23) Strongly encourage patients to look at the daily texts. All patients will benefit from these reminders and suggestions. You only see your medical staff a couple times after surgery. This program gives you the sense that they Are Aware of what you’re going through all post op period.”

“(5/9/23) Loved them. So helpful in knowing what is normal, what to expect etc.”

“(5/9/23) I thought it was great. I felt like I was talking to the dr everyday. Was very comfortable with the text.”

“(5/8/23) I found the text messages very helpful. Many times if there was a change in recovery the text message addressed the change. The encouragement to keep going is helpful too.”

“(5/6/23) Helped me to stay on the right path.”

“(5/6/23) When I did have a question the text came just when I needed some questions answered.”

“(5/6/23) A great idea, it was very helpful in my healing!”

“(5/5/23) It was great!”

“(5/4/23) I appreciated receiving updates on the progression of exercises.”

“(5/4/23) Very good idea. Made me feel like I mattered.”

“(5/4/23) They have helped me with different exercises!”

“(5/4/23) They were helpful in complementing physical therapy.”

“(5/3/23) Basically Thank You!!”

“(5/3/23) Nice addition to care!”

“(5/3/23) I thought they were perfect, I looked forward to seeing them.”

“(5/3/23) It was helpful and felt like a personal touch.”

“(5/2/23) I loved them helped me every much.”

“(5/2/23) I have loved this service. I know it’s automated but it did make me feel cared for and closer to Dr *. It’s obvious that a lot of research and care went into creating it, because every message was exactly what I needed if I was discouraged, or sparked me to action if I was feeling low. And the uncanny timing of some of the messages with regard to how relevant they were was not just useful but also simply delightful.”

“(5/2/23) That they really helped to lift my mood on those days when I was struggling with my recovery. Many times it seemed that right as I was having a bad day it was then that a message would arrive and I would feel better.”

“(5/2/23) Keep up what your doing!”

“(5/1/23) Worked very well for me!”

“(4/28/23) I appreciated them very much.”

“(4/28/23) While it did not make me feel this was a one to one recovery it was very helpful and made me feel I was not in this alone. It gave me a program to follow and what to expect each day and I found it to be very helpful and to do this myself in my own home was extremely nice.”

“(4/27/23) Enjoyed receiving the messages. They were always timely.”

“(4/27/23) I liked it because it made me feel like my doctor was on the journey to recovery with me.”

“(4/27/23) It was like it almost read my mind! Often I would have a question and within a few minutes a text would come with the answer!!!”

“(4/27/23) They helped keep me on track with recovery and exercises.”

“(4/26/23) Love them!”

“(4/26/23) Excellent, encouraging information.”

“(4/25/23) I found the messages very helpful especially in the first 3 weeks. Reassurance about pain as normal, how to begin to wean off meds were helpful.”

“(4/24/23) I truly believe that the text messages helped with the healing process. I knew what to expect each day and week throughout process.”

“(4/24/23) Text messages was helpful in keeping me updated on my recovery journey.”

“(4/24/23) They were wonderful and very helpful.”

“(4/24/23) Excellent! Timeliness reduced anxiety re doing something incorrectly, eg, when to drink fluids and/or bathing just prior to surgery.”

“(4/22/23) Personally, they were a great help to me.”

“(4/22/23) I throughly enjoyed the text messaging program. It was very helpful, informative, encouraging. Outstanding! Thank you!”

“(4/20/23) Thank you and they were very helpful in my recovery.”

“(4/20/23) They were very helpful. Even though I had home therapy, the therapist was right on track with the suggested exercises and I knew what I should be doing.”

“(4/19/23) I felt connected and cared for.”

“(4/18/23) The daily text messages were so spot on and very motivating. Best help ever.”

“(4/18/23) I found them very helpful.”

“(4/17/23) It is an amazing service so never stop them.”

“(4/14/23) The text messages often answered exactly what I had on my mind at the time. The positivity of the messages truly did help.”

“(4/14/23) Loved the texts!”

“(4/14/23) The messages I got were great and has helped me to recover from the surgery. This was a great program for patients, and it’s true do the exercises daily and you will improve sooner!!!”

“(4/13/23) Keep offering them. Made me feel very supported.”

“(4/13/23) Love the texts.. When I was feeling very low, I’d get a message to keep my chin up..I looked forward to them. Thank you very much!”

“(4/13/23) The videos were really helpful to make sure I was doing the exercises with good form.”

“(4/12/23) Keep up the good work! Was as pleased as a knee replacement recipient could be!”

“(4/12/23) Helped me stay positive.”

“(4/11/23) Messages helped get you through difficult times.
Recall giving myself a pep talk when I received a message on motivation.”

“(4/10/23) Context of messages was always relevant to my point in recovery process.”

“(4/10/23) Excellent program and would encourage continued use.”

“(4/10/23) Thank you, Thank you!!”

“(4/10/23) The positive encouragement makes a big difference, thank you!”

“(4/10/23) Messages were great.”

“(4/8/23) I thought it was very effective for outpatient surgery and at home recovery. There wasn’t anything that I experienced in a previous hip replacement with 4 day hospitalization, 10 day rehab, and 6- week PT that wasn’t covered in my 6-week recovery at home! Much more pleasurable and cost effective!”

“(4/7/23) Thank you for this service!!!”

“(4/7/23) Love the exercise videos!”

“(4/7/23) Thank you for the service!”

“(4/7/23) It was as if I saw you every day!”

“(4/7/23) I’m very happy with the outcome of my surgery. The messages gave me new ideas for my workout on the days I didn’t go to therapy.”

“(4/6/23) It was great. When I received a message it would remind me to do things or I would talk with my husband and friends about my thoughts and responses.”

“(4/6/23) I loved receiving these messages. it made me feel more connected. It really did help me when I had questions. ”

“(4/6/23) Messages were much appreciated and encouraging. Very timely - pertinent to what was going on in my recovery.”

“(4/6/23) Great tool - links are helpful!”

“(4/6/23) Keep up the good work.”

“(4/6/23) I read them all and shared many with therapist.”

“(4/5/23) Very helpful. Timing is right on.”

“(4/5/23) It has been a really great personal touch, especially because this recovery has been tough.”

“(4/5/23) Thank you, it helped.”

“(4/4/23) Keep up the good work.”

“(4/4/23) These messages were so helpful and encouraging. I was telling a nurse friend of mine about them, and she said she wished all surgeons would do this. I’m very thankful for this service.”

“(4/4/23) Great service!!”

“(4/4/23) It was very innovative and the timing of the messages were spot on.”

“(4/3/23) Very informative, unique approach.”

“(4/3/23) They really helped me navigate the post surgery and recovery and kept me encouraged.”

“(4/3/23) I really appreciate the information and encouragement. I couldn’t be more satisfied with my surgery, recovery and outcome!”

“(4/3/23) I loved them. Gave me confidence that I was doing the right exercises and doing good!”

“(4/2/23) Excellent help and appreciated the contact.”

“(4/2/23) Everything was fine and it was comfortable questions so I don’t have no complain about anything.”

“(3/31/23) Love it & very helpful 👍”

“(3/31/23) The text messages were wonderful. It made this journey easier to understand. They were spot on and some days eerie since I was feeling the way the text message said. I looked forward to them.”

“(3/31/23) Everything was fine and it was comfortable questions so I don’t have no complain about anything.”

“(3/30/23) Very helpful! A great personal touch in staying connected DAILY- it’s a long road and this helps immensely in feeling cared for day after day.”

“(3/30/23) It was helpful knowing that my surgeon and care team were able to give me encouragement , support, and reminders.”

“(3/29/23) The messages were a great help in letting me know what was normal after my surgery.”

“(3/29/23) Loved them, very helpful, sometimes entertaining and reassuring.”

“(3/29/23) Very good content appropriate to my stage of recovery. Comforting to maintain that connection with my doctor after I went home.”

“(3/28/23) It’s very helpful during recovery time.”

“(3/28/23) Very helpful; especially when you can text things you want more information about.”

“(3/28/23) Very helpful, positive messages.”

“(3/26/23) Loved the messages!”

“(3/23/23) I think it’s an awesome idea and I’m impressed as well as any of my friends I’ve told about them.”

“(3/23/23) The messages were also very helpful for the caregiver as well as the patient.”

“(3/22/23) Thanks so much for the messages they helped a lot.”

“(3/22/23) These were very helpful. Thank you for them together.”

“(3/22/23) I enjoyed receiving the messages as they seemed to answer questions I might be having at that time regarding if things I was experiencing were normal and then I felt reassured.”

“(3/22/23) It’s been wonderful and informative. I will miss getting them.”

“(3/22/23) I looked forward to every message and aligned my thoughts to them!”

“(3/21/23) It really helped to keep me on track and no question what I should be able to do.”

“(3/20/23) Very informative very helpful the depression is so real so just to know it was normal to feel so down and it felt like there was no light at the end of the tunnel really helped.”

“(3/20/23) Great feature. I have talked to others who do not get this from their surgeon and they wish they were getting the information and encouragement.”

“(3/20/23) Very helpful to gauge where i was in recovery compsred to the average.”

“(3/20/23) Thank you so much for providing these texts !! These were all very helpful!”

“(3/19/23) I love the positive messages. More of the encouraging boosts would be great! I was actually disappointed if I had a day where I didn’t receive a text. Loved the texts! They seem to come right at the perfect time.”

“(3/19/23) I like the movies. Helps me to get started!”

“(3/17/23) I thought the messages were pertinent.”

“(3/16/23) Thank you for sending these
I will miss receiving them
Provided great info and made me feel more a team w doctor.”

“(3/14/23) The surgeon who did my first knee just gave me his cell phone number and that of his MA. That felt much more personal.”

“(3/14/23) The texts were a big help, offering timely tips, reminders, and encouragement. I enjoyed receiving them. ”

“(3/14/23) The text program is outstanding! Especially the week or two before and after surgery. So many times I would read a text and think, OMG, they know exactly what I am feeling and thinking. I have raved about the text program to others contemplating this operation and looking for their surgeon.”

“(3/13/23) Very nice touch in delivering pick me up texts I looked forward to the ideas and comments.”

“(3/13/23) I appreciated the text info for little reminders and saved a phone call or two. I appreciated it. ”

“(3/11/23) This was extremely helpful not only with information but inspiration. Most questions and concerns were answered just at the right time. Thank you for providing this!”

“(3/10/23) It was wonderful!”

“(3/10/23) I loved the daily text messages! They always kept me in the loop telling me how I should be doing. I never felt alone in my recuperation. Plus, I liked the fact you could text a one word concern and get feedback immediately.”

“(3/9/23) Beneficial because they were timely. They seem to relate to me personally, even though they were group text.”

“(3/9/23) I looked forward to it and will miss it.”

“(3/9/23) Loved them. Also enjoyed sharing w/my support team.”

“(3/8/23) The messages were right on target with my recovery and related progress.”

“(3/8/23) It was informative and helped answer so many questions that popped up during my recovery time.”

“(3/8/23) Helpful and looked forward to the daily texts.”

“(3/7/23) I didn’t have this 6 months ago for the left replacement. I absolutely loved this added feature for the right replacement! It was very I formative and helpful.”

“(3/7/23) I felt that the clinic wanted to establish a connection with my recovery. It was encouraging to see the projected progress expectations and my gradual improvement to meet those goals.”

“(3/7/23) Loved them. I welcomed them daily, especially ones that shared new exercises or let me know that I was on track with recovery.”

“(3/6/23) I liked having the reminders and a way to measure my progress as I recovered.”

“(3/6/23) Overall satisfaction and will miss the text messages. Looked forward to receiving them even though some didn’t apply. They helped brighten the day.”

“(3/5/23) Thanks for the great service and my healing was very fast.”

“(3/4/23) was very nice being informed after surgery.”

“(3/4/23) Love it!! Keep it up. It is unique and helpful in knowing where you are with your progress.”

“(3/4/23) These were awesome. Very motivating and they made me feel well cared for.”

“(3/4/23) Well done! Great idea! Great service!”

“(3/4/23) I was surprised to get messages regularly from my surgeon. It made me feel he cared about his patients recovery.”

“(3/3/23) Fabulous! Impressive, Slick, Responsive,Fun though I have only received 1 joke so far. Well worth your time and effort to put this together. Cutting edge!”

“(3/3/23) I find the messages helpful and informative.”

“(3/3/23) The messages, even though I knew they were part of a preset stream, made me feel like I wasn’t just a statistic. ”

“(3/2/23) Keep up the great job!”

“(3/2/23) They kept me “on track” every day.”

“(3/2/23) I thought messages were good snd some very encouraging.”

“(3/1/23) They were very helpful and I looked forward to receiving them. They seemed to always answer what I needed to hear.”

“(2/28/23) The text messages were very helpful and I looked forward to them every day. I felt I was way ahead of some of them (getting rid of cane, driving). I loved the exercise videos and personal videos.”

“(2/27/23) They were helpful and encouraging!”

“(2/26/23) Text messages helped me track my recovering journey. I was made aware of what to expect every step. As a result I didn’t had to call my surgeon for anything thus allowing me to focus on my recovery.”

“(2/26/23) Great tool to guide us from surgery prep through post op recovery. Especially the first week which is the toughest . Have utilized all messages and most videos.”

“(2/26/23) The messages felt very warm and reassuring, even though they were not written for me personally.”

“(2/25/23) It’s nice to feel cared.”

“(2/25/23) This is an amazing feature. I actually looked forward to getting them. It felt like my personal team checking on me daily. Sometimes multiple times. Since this was my first knee surgery, it reassured me that what I was feeling was normal. The links to the exercise allowed for me to ensure that I was doing what I needed to do. Although I realize that this is a scripted system, it felt very personal. Even the simple message that the team was proud if my progress was very supportive. It was important to me that I was safe and had access to the team and this feature met all my needs. I have been talking about your services and have several friends and family member considering to have their procedure with this team. Keep up the awesome work.”

“(2/25/23) Very Informative.”

“(2/24/23) Thank you for the daily messages encouragement and Exercises this really made a difference in many Aspects of my Recovery.”

“(2/24/23) I genuinely enjoyed the text messages and they definitely helped my fast recovery!”

“(2/24/23) Extremely helpful.”

“(2/23/23) Don’t ever change it.
I swear some were right on. 😂
Even how I was feeling. I really have enjoyed them. ❤️”

“(2/22/23) Messages are great.”

“(2/22/23) These were a terrific help - the timing and information included we exactly right for answering questions about recovery progress.”

“(2/21/23) often it answered questions when i was thinking about the topic.”

“(2/21/23) Very on point in my situation.”

“(2/20/23) Great idea to keep patients informed.”

“(2/19/23) Continue with future patients.”

“(2/19/23) Great Messages.”

“(2/18/23) Excellent tool. Kept me on track. A check list, similar to the one I used to keep track of my daily meds would have been help. It would have made it easier to ensure I was completing the daily exercises.”

“(2/18/23) The messages were timely and encouraging at the different stages of recovery. There were a few times when the message reminded me of something that I had forgotten or that what I was feeling or able to do at a particular time was normal and I appreciated that. I really liked the videos that added exercises to the ones given in the hip replacement book we were given prior to surgery. It was like being given free physical therapy lessons.”

“(2/18/23) It was very welll thought out out out and excellently executed. I’m a big fan of logistics and found it to be quite admirable.”

“(2/18/23) Kept me on task to succeed in PT.”

“(2/17/23) Informative and very helpful.”

“(2/17/23) I loved them!!! Visual with exercises were appreciated.”

“(2/16/23) Helped feeling connected to medical professionals.”

“(2/16/23) They were on point! Timely and relevant.”

“(2/16/23) This is a wonderful tool and answers questions as I was recovering from my hip replacement! It was spot on during this entire process!”

“(2/16/23) The text messages were extremely helpful! I’m going to miss receiving them. I think the text messages differentiate you from other practices which is extremely important especially from a customer/patient experience. I’m very impressed with the experience the text messages and your office provided! Thank you!”

“(2/16/23) This is incredibly helpful and motivating.”

“(2/16/23) Awesome stuff!”

“(2/15/23) Really cool thing.”

“(2/14/23) Keep offering it!”

“(2/14/23) They provided positive messages during recovery.”

“(2/14/23) Great idea, and worked perfectly for me.”

“(2/14/23) Felt that my surgeon was on this journey with me”

“(2/11/23) This was amazing. I really appreciated the text. I really felt cared for.”

“(2/9/23) Its a good source of information and encouragement.”

“(2/9/23) They were consistent with each step of my healing process.”

“(2/9/23) It is a great resource.”

“(2/8/23) They helped me tremendously. Felt connected.”

“(2/8/23) Thank you so much for the encouragement and the videos on how to do the exercises. This has been a great blessing for before and after the surgery. Thank you so much!”

“(2/7/23) Very helpful messages in assisting with recovery.”

“(2/7/23) I love it. It makes me feel like I’m being encouraged and I can monitor my progress against the messages.”

“(2/7/23) I enjoyed hearing about how I was feeling or how I should be feeling.”

“(2/4/23) I really enjoyed the messages every day. I felt like the Dr. was checking in with me every day.”

“(2/3/23) Helpful and fun to receive.”

“(2/3/23) Excellent program. Very useful in monitoring the progress.”

“(2/3/23) Messages were helpful and encouraging. They were a nice surprise!”

“(2/3/23) Keep it going. Every text was spot on with recovery timing.”

“(2/3/23) It was very detailed which worked out very well for me.”

“(2/3/23) They are amazing! There were times where I was feeling down, or questioning my recovery. It seemed that same day, a text would come to explain why I was feeling that way and how it is normal. Telling me where my progress should be, and all the positive reinforcement from the texts provided such an uplifting atmosphere to continue to work hard.”

“(2/3/23) It was great. Something to look forward to.”

“(2/3/23) Love them very helpful.”

“(2/2/23) Thank you so much for the texts. I felt like he was checking in with me every day.”

“(2/2/23) Awesome Extremely helpful.”

“(2/2/23) I enjoyed all the messages very much. Right on schedule with my daily progress.”

“(2/2/23) Assists in keeping focused and engaged.”

“(2/1/23) This was very helpful.”

“(2/1/23) Helpful in understanding the recovery process.”

“(2/1/23) It was a great tool!”

“(1/31/23) Thanks for this addition to the experience. Appreciated!”

“(1/31/23) I looked forward to the text each day!! Good information in each text.”

“(1/31/23) A very nice thing to have for patients. Very well thought out.”

“(1/30/23) Thank you for implementing this texting program.”

“(1/30/23) The message’s were very intuitive. They were perfectly sequenced.”

“(1/30/23) They are great and timely.”

“(1/29/23) Loved that I was able to get answers to questions I had by just typing in a few words.”

“(1/28/23) I loved getting the messages. Made me feel not alone. Encouraging information was so welcomed. Thank you for standing with me through each day.”

“(1/27/23) They were always helpful and quite often aligned with what I was experiencing with my recovery, emotions, and even PT.”

“(1/27/23) Every thing helped me recover very fast.”

“(1/27/23) Even though I knew it was a robotic text, it was good.”

“(1/27/23) So helpful and a good way to communicate.”

“(1/27/23) They were helpful and informative.”

“(1/26/23) Great service—very helpful!”

“(1/26/23) Keep it up and encourage use.”

“(1/25/23) Very thoughtful process.”

“(1/25/23) I am very impressed with your service. I felt like I had a personal life coach.”

“(1/24/23) Absolutely love it! So do the physical therapists. They think it’s awesome.”

“(1/21/23) Loved the messages! Great way to make patients feel like they weren’t just tossed out the door into the cold after surgery.”

“(1/21/23) I feel that the text info on the recovery process was very informative and I think it answered many questions in the healing process.
both my physical therapist where impressed when I showed them how the text i received that day lined up with what they where doing.
Great tool !!! I again liked it early on after surgery as my leg swelled and showed bruising wakes you through covered and prepped you until you reach the Goal.. ”

“(1/20/23) Text messages very very good. Amount of messages helpful. I liked the volume and the persistence of the offerings. Is experienced as care and reasonable concern.”

“(1/20/23) Continue supporting your patients with this excellent service value.”

“(1/20/23) Loved the reminders, videos, and daily messages.”

“(1/20/23) It was very helpful to me.”

“(1/19/23) The text messages were very informative, helpful and very much appreciated during my recovery process.”

“(1/19/23) I think the text messaging is excellent. Too bad other doctors don’t use the service as well. That would cut down on office phone calls. Your questions are always answered through the text messages.”

“(1/19/23) Very comforting.”

“(1/18/23) Not to stop these! I found them so important to my recovery!”

“(1/18/23) Impressive communication tool.”

“(1/17/23) I found the texts to be incredibly helpful!”

“(1/17/23) Great system which helps with the recovery. I really wish this was available when I had my knee replacement.”

“(1/17/23) I thought they were a great source of information. They seemed to mostly match what the PTs were saying, as far as exercises.”

“(1/17/23) Keep it up!”

“(1/16/23) Thank you for these messages. Really nice to have questions answered and information so readily available.”

“(1/16/23) Keep up the good work.”

“(1/16/23) The messages were super helpful! My husband would complain of unusual discomfort and the next thing we know we get a text saying it’s normal, no worries. Pep talks really helped keep his spirits up!”

“(1/16/23) Absolutely Awesome.”

“(1/14/23) Great job on the text messages.”

“(1/14/23) I really appreciated the texts and even shared the joke with others.”

“(1/13/23) Keep doing it. Motivational and timely. Kept me going.”

“(1/12/23) the STREAD text messages were helpful and in most cases timely relative to questions I had regarding my recovery.”

“(1/12/23) There were days I thought you could read my mind before you sent the text.”

“(1/12/23) Very helpful in knowing if I was where I needed to be.”

“(1/12/23) Right on! Keep it going.”

“(1/12/23) Loved the messages. So helpful to stay connected.”

“(1/12/23) Great Service/information.”

“(1/12/23) I did enjoy them and they seemed to arrive at appropriate intervals.”

“(1/12/23) It is definitely worthwhile.”

“(1/11/23) Text messages worked well , kept me going when things got tough the encouragement helped a lot thank you.”

“(1/10/23) Thank you very much.”

“(1/10/23) Loved receiving them.”

“(1/10/23) I not only appreciated the content, which provided encouragement and answers to important questions, but the pace/schedule/regularlity of the messages also provided a sense of connection to medical staff regarding my procedure.”

“(1/10/23) Loved Them :)”

“(1/9/23) Excellent system and informative. Thanks.”

“(1/9/23) very helpful and informational and reassuring.”

“(1/9/23) Great service. I would be wondering if something was normal and often that subject would come up around that time. ”

“(1/9/23) So helpful and I looked forward to seeing them.”

“(1/8/23) Good program.”

“(1/8/23) Will miss those massages!!”

“(1/7/23) Very helpful and made it a positive experience.”

“(1/7/23) Great messaging program.”

“(1/5/23) I loved getting these messages and found them extremely helpful. It would have been nice if the timing of them could have been delayed a bit for me, since my recovery timeline wasn’t standard. I still liked them though.”

“(1/5/23) Thank you. They were a superb support!”

“(1/5/23) This was very very helpful and uplifting…most of the questions/concerns were answered/addressed in these daily texts…”

“(1/3/23) Continue to encourage patients to utilize the system.”

“(1/3/23) Great information and helpful during my recovery.”

“(1/2/23) Excellent, very helpful!”

“(1/2/23) Excellent patient experience.”

“(1/2/23) I found the text messages very useful and helped to stay focused. Thanks.”

“(1/1/23) Keep it up.”

“(12/30/22) Helpful, timely, step by step.”

“(12/30/22) Absolutely appreciated being included as a family member to the patient. Extremely helpful for us all to help the patient. ”

“(12/30/22) I love them!”

“(12/30/22) The whole system seem to be really good and really time sensitive it was great!”

“(12/29/22) Loved it; looked forward to it; kept us connected! Thank you!”

“(12/28/22) Answers seemed to appear at the same time as my concerns/questions arose.”

“(12/28/22) It was beneficial as it gave me an idea where I was supposed to be in my recovery.”

“(12/28/22) Great messages, helped a lot.”

“(12/28/22) Texts helped me understand in the recovery process. So anything to help me know I’m on track. ”

“(12/28/22) I really appreciated the messages.”

“(12/27/22) I loved getting messages daily. I also liked how we could type the medications in to read more. It was such a good touch that really sets him apart from other surgeons! ”

“(12/26/22) Keep doing it!”

“(12/26/22) They have been very helpful and encouraging.”

“(12/26/22) Great information and was so very helpful.”

“(12/26/22) I really appreciate the texts, it s reassuring to know Im not the only one with concerns and its amazing how on spot some of them are with what i may be wondering or feeling at the time at the exact time i m going thru or thinking of what text s context is. It s comforting to know someone cares, even though i know i can pick up the phone and someone at office will help me if need be.”

“(12/26/22) Very informative information and helpful on what to expect day by day after surgery. Thank you!!”

“(12/25/22) Excellent part of my recovery. I never felt alone or disconnected from your office during my recovery.”

“(12/24/22) The text messages is a great idea for me and I can go back to it and use them over and over again. ”

“(12/23/22) Most of it was very helpful and helped to know what to expect.”

“(12/22/22) I like how with the message he sent a link you could click to get more information. Like videos on exercises etc.”

“(12/22/22) Keep it up. Connections are important.”

“(12/22/22) The messages and videos were awesome both physically and emotionally.”

“(12/22/22) It was great, no complaints. A big help.”

“(12/20/22) Thanks for a way to stay connected and informed about recovery.”

“(12/20/22) Great news and information.”

“(12/20/22) It answered questions that I was thinking at the time and it made my recovery comforting knowing I had the messages daily and could go back and read old ones again.”

“(12/19/22) They have kept me encouraged to do my exercises.”

“(12/19/22) Very heplful and the timing of the messages was appropriate for the progress of my recovery.”

“(12/19/22) Timely, informative, detailed, and a dash of humor!”

“(12/18/22) How much I appreciated daily communication helped!”

“(12/18/22) The messages are a lot of help to encourage me. This surgery was harder than the first, so I try to hang in there and do what is expected of me. ”

“(12/17/22) Helpful and encouraging.”

“(12/15/22) Loved it!”

“(12/14/22) Keep up the good work.”

“(12/14/22) No one should underestimate the value of personal attention in patient care. I loved the reinforcement of exercise , discussing possible depression, doing too much too fast , and when calling the office is needed. Your joke was great!! You are a great surgeon with a big heart.”

“(12/13/22) Provided daily encouragement”

“(12/13/22) Texts were very helpful and spot on 75-80% of time.”

“(12/13/22) Thank you so much for them. They kept me informed and supported thru the process.”

“(12/12/22) All doctors should have this service! It helps so much.”

“(12/12/22) Even though, the messages were automated, the texts gave me a sense of connection.”

“(12/10/22) Very helpful in the recovery!”

“(12/10/22) They were fabulous. I read some to my family that were so encouraging and they jokingly said they wished they had a service that sent them positive messages.! I really enjoyed the videos. They were a very personal touch for patients.”

“(12/10/22) Informative and very helpful text messages... Thank you!!”

“(12/9/22) Great system. Seemed to answer questions at exactly the right time, and was a great help.”

“(12/8/22) Actually very much appreciated it.”

“(12/7/22) Smiling and Laughter are the best medicine! And the excises were of great help to me. They helped me keep on track and the physical therapy used the same ones along with a few others!”

“(12/6/22) Positive approach for patient healing!”

“(12/6/22) These messages helped me maintain a more confident attitude throughout the recovery and rehab period. They were all very insightful and helpful.”

“(12/6/22) I like the messages!”

“(12/6/22) Thank you! The messages were very helpful.”

“(12/6/22) I appreciated the text messages, kept me enthused about my progress, even though they were generic and meant for everyone, they made me feel like the team really cared about the patient.”

“(12/5/22) Very helpful and impactful! I really liked the connection and I looked forward to the text messages! Very positive and it made a difference! Thank you.”

“(12/5/22) Liked the daily words of encouragement and reinforcement of what I should be doing and how my recovery should be progressing.”

“(12/4/22) This made me remember daily , to get up and do something. That I needed a little more effort to my recovery.”

“(12/4/22) This has been awesome and so important- just as much mentally as physically- maybe even more mentally. I dipped ever ever so slightly into the blues on the second day but these messages really really really helped as well as seeing my family. Still the only one who truly understands what I was going through is you. I relied on your messages and followed them faithfully- even the very hard and necessary exercises. You support, encourage, and appropriately push all at the same time. And the joke was great too - made me laugh which is also so important in my view - at least for me it is - helps me get through things while taking the process very seriously . The messages likely couldn’t anticipate everything at specific times but they came really close for me , which I noticed and was very impressed by . Really love your messages - entire family and friends greatly impressed by how very much you stayed with your patients each day of this journey. I’m actually sorry it’ll end soon. Could be something the PT unit could pick up perhaps along with face to face? Thank you so very much for your caring and help along with your stellar expertise and humanity.”

“(12/4/22) The messages were awesome. Especially on the days when I was feeling down. It always seemed the messages were perfectly timed to the days I needed them most. The messages were definitely life savers and I have told everyone who will listen about them!!!! I will miss them when they stop.”

“(12/4/22) Great messages. Answer my questions.”

“(12/2/22) Great feature with timely information.”

“(12/2/22) Excellent! Kept me motivated and telling me what to do. ”

“(12/2/22) Great idea for rehabilitation.”

“(12/1/22) I feel the text messages were a major impact for my successful recovery. The texts covered most if not all my questions and helped to keep me positive and motivated. ”

“(12/1/22) I thought it was great! The text messages seemed to anticipate things that I was wondering about. For example, one day I noticed I had swelling and the following day a text message about swelling arrived. I appreciated the guidance on meds, encouragement, motivation, exercises and video links, and the interactive part where you could ask a question or type a keyword. I will miss it!”

“(12/1/22) It was very beneficial right after surgery to get the text messages. They helped me stay positive about my recovery.”

“(11/30/22) I appreciated the benchmark stages of healing and what to expect.”

“(11/30/22) Motivating. Kept me on task.”

“(11/30/22) It’s perfect-I feel that the text messages were right on target time wise with the relevant content-sometimes the message came in right when I would be curious about something... well done!”

“(11/30/22) Helpful in feeling connect thru the surgery and recovery.”

“(11/29/22) It made me feel like I wasn’t just forgotten after I left the hospital. ”

“(11/29/22) I really appreciate the time and effort put into the text messages. It made me feel good about the thought and support that went into them😀. With the messages I was able to know where I should be in my recovery and how to help get there. The emotional support was also helpful.”

“(11/29/22) Helpful and encouraging!”

“(11/29/22) Great job. Very timely advice and most importantly they were encouraging.”

“(11/28/22) The texts were timely and quite often addressed a concern I was experiencing. I found the exercise videos very helpful. I continue to reference them throughout my recovery. The encouragement the texts provided was up lifting.”

“(11/28/22) Helpful….. helped me see where I should be in my recovery. Encouraging!”

“(11/28/22) They were really helpful!”

“(11/28/22) Messages were helpful in keeping my attitude positive. Overall a good experience. ”

“(11/27/22) A good resource to offer patients.”

“(11/26/22) What a great use of technology. I felt very cared about along the way and the messages were on point for the particular point in my recovery.”

“(11/26/22) It was a good benchmark on progress.”

“(11/25/22) The messages are encouraging. They make me feel like I’m not alone in my recovery.”

“(11/25/22) I really enjoyed them and it encouraged exercise.”

“(11/25/22) They were very comforting to know that someone cares enough to send daily messages about your recovery.”

“(11/24/22) Loved it! ”

“(11/24/22) Thank you for the text support ”

“(11/23/22) There is a good balance of info/tips and encouragement. It’s also helpful to be reminded that many others have had this surgery and have experienced the same pain and emotions, and have eventually made excellent recoveries.”

“(11/23/22) I appreciated the daily inspiration and info.”

“(11/22/22) I liked the messages. ”

“(11/22/22) Keep on doing what you are doing!”

“(11/22/22) Helpful; please continue.”

“(11/21/22) At the beginning I did find it helpful to have more messages about what to expect how I might be feeling. But then toward the end I thought it was helpful to get some of the ones with the videos of exercises I could be doing on my own.”

“(11/21/22) The text messages kept me informed and surprisingly looking forward to next steps. Daily messages made it feel like the rehab team had me in “their line of sight “ and somehow anticipated my concerns in this journey. An example was when I noticed numbness around my knee, a text message arrived notifying me this is a normal occurrence and it will eventually go away. Also messages/humor to encourage me were interspersed with the exercise videos which were timely.”

“(11/21/22) Thank you for these messages. They showed me I’m in very capable hands, that you have lots of experience with similar patients, and that you are available, if need be. Without them, I would have felt little to no connection with you, I would have been anxious, and my trust level would have been low. The messages offer meaningful and powerful connection. ”

“(11/20/22) Thank you for this feature. ”

“(11/19/22) The text messages were awesome and really on point with the timing. The exercises have been great, especially to help you feel like you are doing something to help with your own recovery.”

“(11/19/22) Very encouraging and helpful. Thank you!”

“(11/18/22) They are great and have been a big impact on the positive parts of recovery and a great reminder to not go so fast.”

“(11/18/22) Very informative and timely.”

“(11/18/22) Great. Very helpful to me. ”

“(11/18/22) Text messages are very helpful. Looked forward to them every day. ”

“(11/18/22) The messages were appreciated focused on the recovery timeline and helped keep me focused on appropriate exercises, and encouraged.”

“(11/18/22) I loved them and I loved the unexpected joke. It cracked me up!”

“(11/18/22) It felt like I was not alone in the recovery”

“(11/16/22) Loved the text messages!”

“(11/16/22) Thank you. The messages made me feel you were aware of me and reminded me what I should be doing.”

“(11/15/22) Amazing idea! I looked forward to getting the messages.”

“(11/15/22) Thank you for providing this service. It encouraged me and kept me focused on what is needed to heal effectively.”

“(11/15/22) These messages were a tremendous help.”

“(11/14/22) Very helpful. Made my recovery much easier. Gave me peace of mind.”

“(11/14/22) I found the information about the wound & dressing helpful. And I liked the reminders about exercises I could do at home. Also not feeling discouraged about where I was in recovery.”

“(11/14/22) Very helpful and informative.”

“(11/14/22) It worked for me because it kept me motivated.”

“(11/13/22) These messages were always right on point for me. They were reassuring and positive and helpful. ”

“(11/11/22) Messages were very helpful and encouraging.”

“(11/11/22) I like it!”

“(11/9/22) Great service for patients!”

“(11/10/22) It was very helpful, on point in a timely manner.”

“(11/9/22) It was very helpful and encouraging.”

“(11/9/22) I felt that the text messages help me stay on track with my PT. and how I should be feeling.”

“(11/8/22) The text messages have been very informational wit respect to my care. They also have been comforting each day.”

“(11/8/22) Thank you. I felt that you really cared and it was helpful to know how I was progressing.”

“(11/8/22) Appreciate it very much.”

“(11/6/22) Keep up the good work.”

“(11/5/22) The motivational encouragement was as effective. Giving perspectives also on what to expect as we progressed into each week was very useful as was the encouragement to keep up the exercise.”

“(11/4/22) The messages worked great for me! ”

“(11/4/22) I found the texts informative and supportive.”

“(11/3/22) Excellent service!”

“(11/3/22) I appreciated the concern and support.”

“(11/3/22) Very helpful. Made me feel important to surgeon.”

“(11/2/22) Really enjoyed the messages. Like updated info and felt I was part of a community.”

“(11/2/22) The texts had answers to my questions before I even had the questions.”

“(11/2/22) This is a very helpful feature.”

“(11/1/22) Knowing what to expect at the right time is great. The exercises help.”

“(11/1/22) The messages supplied reassuring information through the healing process.”

“(11/1/22) Very encouraging!”

“(10/31/22) The messages answered some questions, on the exact days I was thinking about them!”

“(10/31/22) Great service. It helped a lot. ”

“(10/31/22) I really appreciated them!”

“(10/31/22) Thought beneficial. Looked forward to receiving them.”

“(10/31/22) I really appreciated all the messages. It kept me informed. I always knew if I was where I was supposed to be in my recovery. Thank you ”

“(10/28/22) The messages were very informational and I looked forward each day to receiving the encouragement.”

“(10/28/22) This was so helpful in my recovery. At times I thought you were in our home. I would mention something to my husband and then my text was about that topic.”

“(10/28/22) I appreciate them. Made me feel more connected. Al ssf o liked being able to rect a word/question and getting an immediate answer.”

“(10/27/22) The daily encouragement and your thoughts about recovery status was valuable.”

“(10/26/22) I liked the text, shows that u care about the patient even after surgery.”

“(10/26/22) Good info!”

“(10/24/22) The messages were timely and informative.”

“(10/24/22) I think they are great. As a retired RN, I could see how they decreased unnecessary calls to Dr. It helped me know I was on track and meeting goals. Without these I would not have pushed as hard in exercises, thinking I was doing great with less effort. ”

“(10/24/22) It helped me know what to do and what to expect.”

“(10/24/22) Good job. The information was educational and demonstrated that you care. Thanks ”

“(10/24/22) Messaging is a very positive approach to the healing process.”

“(10/24/22) They are great!! Don’t stop them!”

“(10/24/22) Loved them. Didn’t get them on the first replacement. I definitely think they helped with information I was unsure of.”

“(10/24/22) It was great 👍 ”

“(10/24/22) Very valuable texts. Help keep me motivated. Good videos of exercises. ”

“(10/24/22) Very good. Very helpful!”

“(10/23/22) Great !! Felt personal, special, cared about!”

“(10/23/22) Very good keep them up for other patients!”

“(10/21/22) Enjoyed them, also very helpful.”

“(10/21/22) The information received on those specific days directly correlated to the questions and concerns I had on those days. It provided me with the information I needed without questioning my recovery. ”

“(10/21/22) Excellent information at just the right time during my recovery process! ”

“(10/20/22) Continue offering them!”

“(10/19/22) That was a very good idea.”

“(10/19/22) Loved them. They were so nice to receive. The info was valuable plus I felt like I was being checked on. Especially loved the videos of exercises.”

“(10/19/22) Very helpful information. Was on point.”

“(10/19/22) Liked exercise recommendations.”

“(10/18/22) Very informative!”

“(10/18/22) Thank you so much for having the service, I enjoyed it and helped me stay motivated. ”

“(10/18/22) It makes a patent feel like they matter!”

“(10/18/22) Made me feel you really cared about my recovery!”

“(10/14/22) I looked forward to the messages each day. They helped me to know if I was on target with my recovery. I also enjoyed the positive thoughts. I have mentioned these messages to others who have had knee replacement and they were impressed by the idea and their surgeon did not do this.”

“(10/14/22) Very helpful, encouraging and informative.”

“(10/14/22) The videos helped a lot.”

“(10/12/22) Very informative!”

“(10/11/22) Very good way to remind patients of what may have been said right after their surgery. ”

“(10/11/22) Thank you!!”

“(10/11/22) Big positive difference since my first hip replacement in 2016! By all means continue these text messages to patients - most informative, what to expect each day as you progress through recovery, and especially for me.”

“(10/10/22) Keep it coming.”

“(10/9/22) My background had my mindset on the road to recovery with or without the msgs, but it was still reassuring to see I was proceeding in the same direction. Others from a less athletic background would surely appreciate the info.”

“(10/7/22) Excellent! Keep sending them! They are helpful, educational, informative and motivating!”

“(10/6/22) I very much look forward to the text messages💕”

“(10/6/22) I loved them. I found them very helpful and would look forward to them everyday. Especially the first couple weeks. I would suggest them to all knee patients.”

“(10/5/22) I liked the personal connection that showed an individual caring of the patient.”

“(10/4/22) A good reminder of what you should be doing and where you should be!”

“(10/3/22) They were very helpful, especially the exercise videos!”

“(10/3/22) The positive sayings were very encouraging!”

“(10/1/22) Looked forward to them & kept me positive.”

“(10/1/22) Looked forward to them & kept me positive.”

“(10/1/22) I really am grateful for these text messages!”

“(9/30/22) The messages make you feel connected to the surgeon and staff and you are not recovering alone!!”

“(9/30/22) All good…you did your homework.”

“(9/29/22) Keep up the good work.”

“(9/29/22) It made me feel like I was on track.”

“(9/28/22) A wonderful way to stay on point!”

“(9/27/22) Good timing! The texts received were usually spot on with what I was experiencing after my hip replacement surgery. ”

“(9/27/22) They kept me on track for a good recovery!”

“(9/27/22) Keep it up!”

“(9/26/22) It was awesome ”

“(9/26/22) They were appreciated.”

“(9/26/22) I REALLY appreciate the text messages! They were very encouraging, informative and timely. They answered many questions that I had about my surgery and recovery.”

“(9/26/22) Very timely:the messages came at an appropriate time in my recovery. The step by step instructions was very much appreciate and needed, Guidance is a better word to use, kept me on my toes lol. Thanks for the added encouragement: YOU GOT THIS! THANKS ”

“(9/26/22) The messages really helped feeling connected in the recovery process and a very welcomed approach to managing the time between doctor visits.”

“(9/24/22) I would simply say, Continue because it helps.”

“(9/24/22) Kept my recovery going in the right direction!”

“(9/23/22) Very. Helpful!”

“(9/23/22) The texts introducing new exercises were great. Texts of encouragement were also beneficial! ”

“(9/23/22) Very helpful and though it’s all pre recorded, it still felt personal.”

“(9/22/22) They are motivating and comforting. I looked forward to getting the messages each day. Number of messages was kept to a minimum.”

“(9/22/22) It was SO helpful!”

“(9/21/22) The messages were great, very motivational. ”

“(9/21/22) Great idea! Very informative! Keep doing! ”

“(9/20/22) Excellent!”

“(9/20/22) These daily communications often answered questions that were on my mind, but I had not asked. They were very helpful.”

“(9/19/22) Great information!”

“(9/19/22) It’s exceptional! ”

“(9/19/22) Very nice addition to the great service received!”

“(9/19/22) Very good vehicle for information. There are contradictions among information given in paperwork, videos, and texts. Great way to get n we’d information but needs to be updated. ”

“(9/18/22) The messages were timed perfectly for my recovery progress. Loved the joke!”

“(9/18/22) They are very helpful.”

“(9/17/22) Glad to know you took the time to let me be involved with these text messages. They were very helpful and encouraging for my recovery.”

“(9/16/22) They were excellent and totally unexpected!”

“(9/16/22) They were very helpful.”

“(9/15/22) Thank you for providing this service - very helpful!”

“(9/15/22) Text messages were awesome!”

“(9/14/22) I was happily anticipating each message!”

“(9/14/22) Great idea and provides daily encouragement.”

“(9/14/22) The text messages were right on point. It almost seemed like my thoughts were being read because the subjects of the texts were so timely about what was going on with my knee. ”

“(9/14/22) Awesome texts!”

“(9/13/22) Keep up the encouragement!”

“(9/12/22) Very helpful and supportive. ”

“(9/12/22) I really don’t have enough experience to be a judge of feedback but just keep it going. It helps a lot ... thank you!”

“(9/10/22) Very helpful and encouraging.”

“(9/8/22) Keep it up. I looked forward to them.”

“(9/7/22) I found the messages to be helpful and motivational.”

“(9/6/22) Love the messages. Always encouraging and often just what I needed to hear.”

“(9/14/22) I enjoyed receiving the messages and knowing where I stood in my post op compared to others. And knowing that some won’t feel 100% for months.”

“(9/14/22) Thank you for doing the texts— very timely and encouraging!!”

“(9/14/22) Thank you for lifting my emotions!”

“(9/13/22) I enjoyed them!”

“(9/12/22) I think they are worthwhile. The program is a good idea.”

“(9/11/22) They are fine and they did coincide with my feelings and gave me encouragement and information at the right times. ”

“(9/9/22) Helped to keep me focused!”

“(9/8/22) Very helpful reminders, advice and encouragement . Kept me engaged and didn’t feel abandoned.”

“(9/8/22) Great job!!”

“(9/4/22) I enjoyed the daily connection from the doctor. I can see where people would benefit greatly and not stress as much. ”

“(9/4/22) Huge help in the recovery and verifying what was happening along the way to recovery.”

“(9/4/22) I feel it is beneficial. I’m a medical provider myself. While much of this information is known to me, it was helpful to have reminders as the experience is different when you’re the patient.”

“(9/3/22) Extremely helpful. Every time I had a question on my mind seems like I would receive a text to answer my question. I feel the text we’re very helpful in my recovery process.”

“(9/2/22) Even though they’re digital, it feels like you really CARE. They’re also great reminders to keep a patients head in the game.”

“(9/1/22) I think for new replacement patients it was helpful.”

“(9/1/22) Very helpful messages!”

“(9/1/22) I really enjoyed them. They gave me encouragement right when I needed it. And reinforced physical therapy exercises.”

“(8/31/22) Liked the texts!”

“(8/31/22) Appreciate the advice.”

“(8/30/22) This was a pleasant surprise! ”

“(8/30/22) These messages helped my mental state a lot.”

“(8/27/22) This is my second knee replacement & the text messages kept me on track and answered my questions. If you follow the exercises you recover quickly.”

“(8/27/22) Thank you so much - I have shared this with others!”

“(8/26/22) Truly appreciated the texts. Have helped me with attitude, exercises and overall recovery. I highly encourage you to continue to use the texts for your future patients.”

“(8/26/22) It was quite helpful. It made me feel “watched over”, (in a good way)!”

“(8/26/22) I liked getting the exercise videos.”

“(8/25/22) The program helps one stay centered on on his or her recovery.”

“(8/25/22) Thank you for providing this service. It was especially helpful that potential temporary setbacks were mentioned.”

“(8/25/22) I looked forward to each one. Even though I know this is a canned program, I felt someone was concerned about my progress.”

“(8/25/22) Very encouraging messaging and support during the surgery process.”

“(8/24/22) I loved it. Kept me on track.”

“(8/24/22) Loved then. Great support!”

“(8/23/22) It was encouraging. I looked forward to them.”

“(8/23/22) It was great! It really helped my recovery. It was like talking to your staff every morning.”

“(8/22/22) Great idea Very supportive Unique way to keep post-op patients informed/supported.”

“(8/20/22) A big thanks!! cares enough to get texts of support out to us. ”

“(8/18/22) It made me feel like my recovery was important to the doctor.”

“(8/18/22) Very good information!”

“(8/16/22) Loved them - made it feel personal.”

“(8/15/22) Very encouraging. Really liked the exercise info. Nice to know things I was feeling was commonplace. Not able to sleep, more pain early on and it did get better!”

“(8/14/22) I absolutely loved the text messaging program. I found the texts to be very timely and the content to be so relevant to my recovery. I would definitely recommend this text messaging program to all patients. The program provides encouragement and acts as a personal cheerleader for your recovery!! ”

“(8/11/22) Made me more confident going through the process.”

“(8/9/22) I loved the text messages which were encouraging and supportive for my post-op recovery.”

“(8/9/22) Very nice and makes you feel that the team is looking out for you!”

“(8/8/22) It was helpful to have a daily connection and receive helpful information. ”

“(8/7/22) I think it’s a wonderful program. Very informative and helpful.”

“(8/6/22) I think of the communication that I received from the text messages and videos were great. ”

“(8/6/22) Very helpful and informative.”

“(8/5/22) They are great!”

“(8/5/22) Messages seemed spot on for how I was doing.”

“(8/5/22) Keep them going for others that have surgery!”

“(8/4/22) Overall, the text messages have great tips on exercises and it was nice to have the GOAL texts that helped to reassure me that I was on target in my recovery.”

“(8/4/22) Very comforting and informative.”

“(8/4/22) I loved the texts. They answered my questions before I even knew I had a question.”

“(8/3/22) Positive feedback on text messages. Helped along the way, kept me on track with tips and exercises.”

“(8/3/22) Look forward to them. They seem to hit issues at time I’m experiencing them.”

“(8/2/22) The text messages helped me stay engaged.”

“(7/30/22) I live alone and the messages were a great help for me to stay positive and moving, they were awesome 👍”

“(7/30/22) I loved the text messages. They were extremely timely!”

“(7/30/22) These messages are such helpful reminders of what I need to do as time goes by to expedite my recovery. I’ve done very well.”

“(7/29/22) very helpful and encouraging!”

“(7/29/22) Easy to use, clear, engaging, and helpful!”

“(7/29/22) I felt a positive connection with the office. ”

“(7/29/22) These texts were helpful — like having a personal coach — and cheerful — reminded me of “the paper clip guy” that used to reliably pop up on the early version of Word. ”

“(7/28/22) Each message seemed like it was the result of a great deal of research into what patients experienced at every step of their recovery. ”

“(7/27/22) I looked Forward to my daily messages which helped me keep up with where I should be with my progression in my recovery.”

“(7/26/22) I really enjoyed the texts and videos. They were an integral part of my recovery. ”

“(7/25/22) The messages were always just what I needed to know. ”

“(7/25/22) This is an outstanding post-surgery communication tool for patients. At every level of recovery, there was the right message of encouragement or exercise video to help out. Thanks for such a great tool.”

“(7/25/22) Streamd Was an unexpected benefit to the process being we didn’t feel so isolated or as far from the doctors office and hospital… The advice was very comforting and appreciated.”

“(7/23/22) Thanks, l really enjoyed them. I particularly liked the video message the night before the surgery!”

“(7/23/22) The text messages were extremely helpful and reassuring. They seemed to be sent right at the time I needed them. ”

“(7/23/22) Super add to care, very impressed.”

“(7/22/22) STREAMD is what keeps me going, especially when I know that I’m right where I am supposed to be. If I didnt get the texts, I would probably give up.”

“(7/21/22) I found this service surprisingly valuable and comforting.”

“(7/21/22) I really enjoyed receiving the messages and they helped me gauge my progress and issues. In some cases the text would could come in right on time when I am experiencing the same issue, so that was very helpful. ”

“(7/20/22) It helped encourage me to do my exercises and follow his procedures but main influences by far were his team’s availability and willingness to answer questions specifically snd quickly plus physical therapy snd the physical therapist. Text program was a boost but doctor’s procedures, pre and post surgery information and protocols and skills and surgery’s ease and healing ease were most effective.”

“(7/19/22) Help keep connected plus shows she cares!”

“(7/19/22) Excellent service Yo offer your patients. Thank you so much!”

“(7/19/22) Very happy with content and positive feel!”

“(7/18/22) They are great reminders of exercise program!”

“(7/17/22) The texts were helpful and timely. Implementing the new exercises in a staggered manner was very helpful. I felt like there was always a connection and I wasn’t in the rehab alone. Felt supported throughout.”

“(7/16/22) I really liked it!”

“(7/13/22) I was happy to receive the texts snd so many times, especially the words of encouragement came at the perfect time.”

“(7/11/22) I thought they were very helpful and very encouraging.”

“(7/7/22) Messages were super helpful. ”

“(7/7/22) I absolutely loved it and looked forward to my daily messages. It helped me to keep in touch with where my progress should be. ”

“(7/6/22) Loved them. Right on target!”

“(7/6/22) The messages were always appropriate for the point I was in my journey to recovery. They lifted me up when I felt like I wasn’t where I should be as far as progress.”

“(7/17/22) Extremely valuable and greatly appreciated.”

“(7/14/22) Helped me tremendously.”

“(7/5/22) Great, really helped!”

“(7/5/22) They were great!”

“(7/5/22) I really benefited from the texts about exercise.”

“(7/4/22) Really liked the messages. They were helpful and positive. Thank you!”

“(7/4/22) Very helpful in feeling connected to the surgical team.”

“(7/4/22) Great customer service!!”

“(7/3/22) You did a great job and I appreciate everything.”

“(7/2/22) I appreciated all of the positive messages and exercise suggestions. They kept me motivated to not give up and work hard now for the best results.”

“(7/1/22) I feel these are very beneficial to all patients!! A good balance of overall health and wellness/ motivation/ exercises and a way to see if you’re “on track” between visits!!”

“(7/1/22) Thank you, they were very helpful.”

“(6/30/22) I appreciated the humor and encouragement.”

“(6/30/22) I appreciated the humor and encouragement. ”

“(6/29/22) Please continue this with your patients.”

“(6/28/22) They are helpful and timely.”

“(6/28/22) Thank you. I looked forward to the messages. They gave me hope for my recovery. ”

“(6/25/22) very helpful!”

“(6/24/22) The encouragement was really nice and very much needed during some challenging days!”

“(6/23/22) They were very informative. ”

“(6/23/22) Thank you for the amazing messages really helped me.”

“(6/22/22) Motivational, well timed, sometimes what I was thinking about asking that day!!!!”

“(6/21/22) They were encouraging & helpful. Thank you!!”

“(6/20/22) Keep up the good job.”

“(6/20/22) Keep on doing them so helpful and encouraging.”

“(6/19/22) I have loved receiving these messages. They helped me see where I saw in recovery and were good reminders for things I should be doing.”

“(6/19/22) Thanks for the texts!”

“(6/18/22) All info was helpful-navigating stairs, driving tips, pain meds, exercises, etc.”

“(6/16/22) Loved this! Very helpful. Made me feel like you are interested in my overall recovery… Definitely a way to decrease phone calls to the office as you are pushing out information… You also provide a start mechanism for people who do not want to receive the text… I found this overall very useful and exciting use of technology.”

“(6/15/22) These helped me feel connected and well informed. Love that I could get more information just by texting a word back. ”

“(6/15/22) Very positive feedback, texts were informative, and very much needed at times, especially the encouragement when you lack that at home it’s motivating to read/see/hear it.”

“(6/15/22) Thank you. I know they were our done but the information and encouragement I needed seemed to come at just the right time. Please keep encouraging patients to sign up for this. I almost didn’t, but so glad I did! ”

“(6/15/22) Exercise videos were very impactful. Keep them up!”

“(6/14/22) Very good timing on subject.”

“(6/14/22) Offers good info about the progress you should be having post op.”

“(6/14/22) It was kind of amazing how when questions were coming in my head I would see him in a text messages right around that time! There was one time where I sent several of the words back to get some of the other texts. And apparently it put up an alarm where they called me to see if everything was okay. That was really cool!”

“(6/13/22) Good feedback and direction!”

“(6/12/22) Fantastic support system!”

“(6/10/22) It is great program!”

“(6/10/22) I love the exercises performed by the person who does them.”

“(6/10/22) Keep up the good work!”

“(6/9/22) It made me feel much more cared for.”

“(6/7/22) Very informative and reassuring.”

“(6/7/22) The messages were awesome and time appropriate in every step of my recovery.”

“(6/7/22) I really looked forward to the messages!”

“(6/7/22) Keep up the great service these messages give to us all. ”

“(6/6/22) It was very thorough and it answered ever question I loved receiving them daily. I also loved having access to the therapist when needed.”

“(6/6/22) The messages were timely in terms of my experiences. ”

“(6/6/22) I loved them!”

“(6/5/22) Messages are spot on. Very helpful!”

“(6/4/22) It was very timely and through. Lessened my anxiety.”

“(6/3/22) Loved the messages. Made me feel that my doctor really cared about my recovery. They were beyond my expectations.”

“(6/3/22) Love the concept!”

“(6/2/22) I really enjoyed getting the daily messages and exercises.”

“(6/2/22) Keep doing this text messaging service!”

“(6/1/22) Very helpful. It kept me feeling positive about my progress, especially where I seemed to be ahead of the curve.”

“(5/30/22) Informative and reassuring that I was still being cared for.”

“(5/29/22) The texts have been the highlight of my days! They helped me feel that everything that I have been feeling is normal! They’re fantastic! 😊”

“(5/28/22) Really liked everything, maintained a connection with the doctor, great but short videos, set expectations on progress, this was very beneficial.”

“(5/28/22) It made me feel like some one was keeping up with me and that I wasn’t alone.”

“(5/27/22) This is a great way to let your patients know how to get through the healing process! Very helpful!”

“(5/26/22) Very helpful during recovery.”

“(5/26/22) This was a great help!!! ”

“(5/25/22) They were very helpful and I was able to share them with my physical therapist.”

“(5/25/22) I liked them and sometimes look forward to getting them.”

“(5/25/22) I liked that it knew where I was at in recovery. It helped me to know what I was feeling was normal. ”

“(5/25/22) Kept me feeling I was on track!”

“(5/24/22) They provided affirmation that what I was going through was expected and frequently ahead of schedule. Liked the availability of additional information by texting a single word.”

“(5/23/22) Keep them coming, they are a positive mood changer.”

“(5/22/22) They were helpful and encouraging. Reinforced the pre- and post-op teaching.”

“(5/22/22) They are very helpful!”

“(5/21/22) It was motivating and informative. .. liked it that I could in a subject and get an immediate response!”

“(5/20/22) It was amazing how accurate the messages where relating to what was going on with me on that certain day.”

“(5/20/22) Great use of technology in post op recovery compliance. ”

“(5/19/22) Every time I had a question it was answered without me having to seek the answer elsewhere.”

“(5/18/22) This texting service is fantastic. It really assisted with answers to questions. ”

“(5/17/22) Thank you for the messages. They were incredibly helpful.”

“(5/17/22) Keep up the good work. Thanks.”

“(5/16/22) The messages were very helpful and appropriate. ”

“(5/9/22) I think overall the messages were very helpful both for the exercises, but also emotionally. It’s a journey and knowing the downtimes were normal, was comforting. Excellent job!”

“(5/7/22) Very good communication tool”

“(5/7/22) They contain good useful information!”

“(5/7/22) The feed really helped me get over the hard times, feeling down and loosing hope. Some times it would make me smile.”

“(5/7/22) The text message were very helpful and kept me on track by letting me know where I should be in the recovery process.”

“(5/6/22) Loved them. They were spot on to how I was feeling at different post surgery time period. Loved, loved, loved the PT videos and all the pre-surgery messages. Loved that I could text Key words to get more information specific to my needs.”

“(5/6/22) Loved getting them let me know where I should be in recovery and with therapy.”

“(5/5/22) Exercises and videos were very helpful.”

“(5/5/22) Thanks for the pertinent and informational daily texts.”

“(5/5/22) This information was extremely helpful.”

“(5/5/22) Particularly helpful to lettting me know that I was on track with my recovery in terms of pain and movement progress. A true “worry reliever” and a saver of calls to staff.”

“(5/3/22) I never had a doctor to text message me information and encouragement I needed day by day, thank you.”

“(5/2/22) These messages made me feel connected. Videos were short and easy to follow.”

“(5/2/22) Very helpful and informative!”

“(5/1/22) Thanks. Helpful and appreciated.”

“(4/30/22) Very impressed with them.”

“(4/28/22) Appreciate all that you have done!”

“(4/27/22) Absolutely loved receiving the text messages. They helped before the surgery and were very helpful to let me know how I was going after surgery. ”

“(4/24/22) Very informative and helpful!”

“(4/23/22) I really liked these so much! The messages were very informative as well as encouraging. Also, I really liked when milestones were discussed, even though I know everybody has a different recovery time… This was so helpful in setting expectations for my own improvement. I also loved the links to the exercise videos that I needed to do before starting PT… very helpful… Additionally I enjoyed the feature that I could text a phrase or a word and get information. The texting was such a helpful tool overall… I relied on it every day, especially during my first 3-4 weeks… But I’m still enjoying it up until the end… The messages have provided great information so I could actively manage my recovery successfully!”

“(4/23/22) Good idea. Kept me company and looked forward to the daily texts. ”

“(4/22/22) Very timely. Liked the goal part.”

“(4/21/22) I enjoyed having the videos for beneficial exercises I could do at home. It also reassured me that what I was going through was normal. ”

“(4/20/22) I thought they were very informative and positive messages.”

“(4/20/22) Loved the constant positive reinforcement.”

“(4/20/22) They are great. They let you know what to expect and when you are to be off pain killers. This is a big help.”

“(4/19/22) This was amazing, being a nurse I always have questions and wanting to know “normal” expectations. This helped ease my mind. I would have given anything to have this with our post transplant patients!!!!! Great job!!!”

“(4/19/22) Keep it up, they help me do much!”

“(4/18/22) They were a game changer to my recovery. I could find out where I should be at any given time. Was so helpful.”

“(4/17/22) Thanks for adding this product, it’s reassuring to know what I’m experiencing is normal. The exercises were different from what I usually did, but they reminded me to move. Yay. I had a hip replacements 3 mos. apart. One before STREAMD and and one with STREAMD. I liked the text messages.”

“(4/15/22) Very helpful way to stay on track.”

“(4/14/22) Very informative information, loved it!”

“(4/14/22) It was great and relieved my concerns sometimes before I had thought about it.”

“(4/14/22) The messages came at just the right time, especially in the beginning for encouragement and showing me I was on track.”

“(4/12/22) Thank you for your time doing them. They are so helpful and comforting. ”

“(4/12/22) Excellent way to stay connected with patients. I appreciated it very much.”

“(4/11/22) I appreciated them-it seemed i d be thinking of a question and would get text pertaining to that question and or feeling.”

“(4/9/22) I very much appreciated the contact and the information. It was great!”

“(4/9/22) I really liked receiving updates on the surgery expectations it made me feel confident.”

“(4/8/22) I enjoyed getting them. And it gave tips to help recovery.”

“(4/8/22) This is very helpful to recovery and PT. Thank you!”

“(4/7/22) Tremendously helped with my recovery. I felt directly connected to the doctor and his office staff. So much good information and advice was passed on and I read all of them and watched all of the videos. Especially loved the encouraging messages. ”

“(4/6/22) There were some topics that I never thought I’d care about or thought about and I realized after receiving them, I needed to hear about them. Most topics were extremely helpful!”

“(4/2/22) Loved it, and made me feel not alone in this recovery, especially when I don’t live in the area.”

“(4/1/22) Keep up the positive messages and attitude. ”

“(3/29/22) Messages were encouraging & made me feel like I recovering at a normal pace.”

“(3/29/22) They helped me so much! Thank you.”

“(3/29/22) At this moment, everything is wonderful. It helped me a lot. Thanks so much.”

“(3/28/22) Very helpful and helped me keep a positive attitude!”

“(3/25/22) How much I appreciated the daily encouragement and also the exercise videos.”

“(3/24/22) All the text were on spot! Loved getting the text and looked fwd to them too see where I was at during my recovery.”

“(3/23/22) I looked forward to them everyday.”

“(3/23/22) Nice touch!”

“(3/22/22) I found them to be a good connection to the team and always informative.”

“(3/22/22) Helped keep me motivated. ”

“(3/21/22) This is a great feature!”

“(3/21/22) They’re great!”

“(3/20/22) Great idea!”

“(3/24/22) Good idea..informative..helpful”

“(3/18/22) Messages helped encourage me to do my best.”

“(3/18/22) The messages were a great help to know where I should be with recovery. They help with exercises to come back physically as well as mentally when I am laid up.”

“(3/17/22) These messages have helped me feel connected, informed and motivated. ”

“(3/16/22) Very helpful and encouraging. Let me know right where I should be or strive for.”

“(3/14/22) They were literally spot on most every time, especially the encouragement texts- I swear I didn’t them and the text would come at just the right time. It helped so much.”

“(3/14/22) I loved getting my daily text. They were encouraging and helpful and very timely. Thank you for taking the time to send them. ”

“(3/13/22) Good information. Positive messages!”

“(3/12/22) I absolutely love these text messages and look forward to receiving them daily. I’ll miss them when they stop. Thanks for providing this service.”

“(3/12/22) Very Impressed 👍 and would highly recommend to others.”

“(3/11/22) It felt very personable. Just as if my Surgeon was personally messaging me every day...even though I know it wasn’t him. ;) ”

“(3/11/22) They were positive incentives, which were nice to get when I was going through the difficult recovery.”

“(3/11/22) It was very helpful. ”

“(3/11/22) Helpful and answered several questions.”

“(3/11/22) ♥️♥️♥️ Very informative & spot on! ”

“(3/10/22) 100% on the subject and its timing.”

“(3/7/22) Kept me informed regarding common surgery issues, & recovery exercises- it was very helpful.”

“(3/7/22) Great for a first timer!”

“(3/7/22) I really felt in touch as what was being sent was exactly what I needed at the time I needed it. It was good that I could go back and review over again when I needed it. ”

“(3/6/22) It is an excellent and innovative way to communicate. As a team.”

“(3/6/22) Very informative and helpful.”

“(3/6/22) Love them!”

“(3/4/22) Thought it a wonderful way to monitor my progress and anticipate what I needed to hear!”

“(3/3/22) Very much appreciated the continual pre and post op communication-particularly as not a local patient- felt very “connected “ to the office.”

“(3/2/22) Great Idea!”

“(3/1/22) I feel the content I received was very appropriate and helpful. It’s reassuring to know what normal expectations are to compare with my progress.”

“(2/26/22) I was amazed on how on target the timing was. I would be thinking about an issue and a text on that subject would show up.”

“(2/25/22) I loved them!”

“(2/24/22) Helpful in the recovery process.”

“(2/24/22) I loved it. Great information and made me feel connected!”

“(2/24/22) All very relevant and left no questions unanswered.”

“(2/21/22) I feel I have received the best experience because of * and these text messages or life-saving…. took away all my fears ”

“(2/20/22) Thank you for providing this service.”

“(2/19/22) They were positive and helpful!”

“(2/18/22) Excellent and well timed!”

“(2/16/22) That they were good, and helped me to get more motivated to do my exercises.”

“(2/15/22) I enjoyed these messages and I felt connected.”

“(2/14/22) Loved them, kept me up to date on where I should be in my recovery.”

“(2/13/22) Continue to do this for your next patients.”

“(2/8/22) Very helpful and motivated to keep me moving.”

“(2/8/22) Thank you for your positive messages!”

“(2/8/22) Liked knowing where I was compared to where I should be. Doing my own therapy this helped.”

“(2/8/22) I like it. Looked forward to them daily.”

“(2/8/22) I looked forward to the messages!”

“(2/8/22) Thank you. They were VERY helpful and uplifting.”

“(2/7/22) The messages were fun!”

“(2/5/22) Looked forward to daily message. Answered my questions so I did not need to call office.”

“(2/3/22) They Were a big help!”

“(2/3/22) They were so helpful!”

“(1/31/22) It was all informative, supportive, helpful, and I loved the joke!”

“(1/31/22) It was a wonderful help with my daily recovery.”

“(1/29/22) The messages were helpful and it made me feel like someone cared. ”

“(1/28/22) I’m a very positive person. Not like a lot of people! But the momentum and positivity that that text gives certainly makes you feel like you’re extremely getting further along day by day! Thanks so much for an awesome program!”

“(1/27/22) The messages were spot on and inspired by me to work hard for my recovery.”

“(1/27/22) Appreciated messages, kept me in a positive frame of mind.”

“(1/27/22) They were very well timed and almost uncanny. I could be thinking of something and it would be addressed through text soon after. I was starting to think my phone was bugged. 😂”

“(1/26/22) Interesting info and felt nice to have the added tidbits of exercises, pain reliever etc.”

“(1/25/22) Loved all the info!”

“(1/25/22) Thank you so much. Loved having that personal connection feeling with my Dr. You do not get that everywhere.”

“(1/24/22) Just that they were VERY helpful for my recovery.”

“(1/24/22) Thank you. It made all the difference in staying confident with recovery.”

“(1/23/22) They were the best felt connected with the surgeon!”

“(1/23/22) Very helpful and looked forward to all the text messages and useful information.”

“(1/22/22) I enjoyed getting the messages to compare against what I was actually doing in physical therapy. For the most part the updates were spot on with what I was doing. ”

“(1/20/22) These messages have been EXTREMELY helpful and encouraging. ”

“(1/19/22) Very helpful and informative!”

“(1/18/22) I have nothing but positive feedback. It was extremely helpful to get daily encouragement but as importantly, reminders on where I should be in terms of progress. ”

“(1/18/22) I found the texts answered many questions.”

“(1/16/22) Thank you, they’re excellent and a great way to stay connected.”

“(1/16/22) His encouragement was extremely helpful.”

“(1/16/22) Great idea that keeps you motivated and reminded to do the necessary exercises. ”

“(1/15/22) Kept the patient informed of what to expect after surgery. A very good idea.”

“(1/14/22) They were very helpful and I feel helped keep me in the loop during my recovery. I will miss them,”

“(1/14/22) Overall I liked getting the messages and were informative.”

“(1/14/22) It’s a great program!”

“(1/13/22) They were very helpful and uplifting. ”

“(1/13/22) I have found these messages to be informative and helped me feel encouraged and focused. ”

“(1/13/22) Simply wonderful, encouraging, and helpful in the recovery process.”

“(1/12/22) It helped me to see where I should be at a certain week.”

“(1/11/22) Loved the texts very helpful. Actually it was like they were reading my mind. I would be thinking of a question and all of a sudden I get a text exactly what I was thinking. Spot on. ”